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| | | Forum Newbie
Group: Forum Members
Last Login: 6/30/2005 1:58:00 PM
Posts: 6, Visits: 1 |
| I am having an issue with WUp Pro SP1. Many of my devices have automatic maintenance periods overnight that would generate down alerts from WhatsUp. I set these devices to have recurring maintenance windows and for the most part this works. However....
For some of my devices, the status goes to down when the maintenance period ends and then I get an up alert paged to me. I have tried expanding the maintenance window, but that has no effect and I verified that the systems do come up within their maintenance windows.
There are two "bugs" that are happening here. Devices coming out of maintenance going to a down state, and I get an up alert even though my alert policy has Up alerts being dependant on down-for-5-minutes alerts. I do not get a down page.
I have attached an image from my status report to show what is going on.
I did an upgrade to SP1, not a fresh install to preserve my alert settings and devices.
Anyone else experienced this issue?
GooBoy
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Supreme Being
Group: Forum Members
Last Login: 10/19/2007 2:51:23 PM
Posts: 108, Visits: 11 |
| I have the same situation and my solution, that I have been using for 3 years is this: My maintainance windows are 12-4am each night. So I set up a window to match that time frame. Then at 4:05am, I have the server scheduled to reboot. This compensates for the alerting to make sure you know that something is down. The down side to this solution is, if anything is down that you already know about, say a location went down at 9pm and wont be back till the next day, you get alerted at 4am regardless.
Thanks, Jason |
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| | | Forum Newbie
Group: Forum Members
Last Login: 6/30/2005 1:58:00 PM
Posts: 6, Visits: 1 |
| I believe I fixed the issue.
I did a bulk change where I re-assigned my action policies at the group level. For two days running, no more false alerts.
Cheers!
GooBoy |
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Supreme Being
Group: Forum Members
Last Login: 10/19/2007 2:51:23 PM
Posts: 108, Visits: 11 |
| Goo, Please explain. =)
Thanks, Jason |
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| | | Forum Newbie
Group: Forum Members
Last Login: 6/30/2005 1:58:00 PM
Posts: 6, Visits: 1 |
| My Device Groups are organized in such a way that the same action policy applies to all devices. I right click my device group, select Bulk Field change and then Action Policy. I select my preferred action policy and then click OK. After I did that, the up after maintenance notification went away (though it does randomly appear every once in a while). GooBoy |
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