Is there a procedure from moving an installation from one server to another?  We are getting close to moving our test IM environment over to production and we would like to preserve all the setup information.  Please advise...

Also..I have a couple other posts out here that have not been responded to?  Do you have a better support program than this?

regards,

  glenn field

You should try the knowledge base. You can find full of useful information there.

http://support.ipswitch.com/kb/MI-20030905-DM01.htm

The best way to get support is go by the support page. I used e-mail support and it works quite well

http://www.ipswitch.com/support/instant_messaging/index.asp

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Samuel Pinard