mydomainnameistoofreakinglong and I cannot properly log in

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mydomainnameistoofreakinglong and I cannot properly log inExpand / Collapse
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Posted 8/2/2004 4:15:41 PM


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Last Login: 8/14/2004 5:25:00 PM
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i am web host provider and have been using WS_FTP server 100% happily for about 3 years now.

I got a new client over the weekend whose domain name is something like 36 characters long. When i establish all accounts, they are virtual accounts, and are defined by their domain name (i.e. mydomain.com's FTP admin user is admin@mydomain.com).This method has worked fine since day one. Today i get a mail from admin@ihave36lettersinmydomainname saying that when he logs in he gets a blank directory and cannot move up or down, or create new directories.

I have seen this issue when it comes to a vitrual domain accessing the FTP site via the IP not the url... but his domain name is live and pointing properly. I try this and that and something else and get no where. For the hell of it a create another virtual host and just use three initals for the domain (123.com), log in and it works fine.

Is there a known limit to the lenght of allowed names for virtual domain account?
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