WhatsUp Professional console on more than one machine

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WhatsUp Professional console on more than one machineExpand / Collapse
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Posted 2/25/2005 5:33:11 PM
Supreme Being

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Last Login: 7/24/2005 6:18:00 AM
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I got this working! Now I don't have to remote desktop into the WhatsUp Pro machine in order to make changes to my maps!

It was pretty simple, actually...first, you need to enable TCP/IP access for MSDE on the WUP machine. Then set the 'sa' password for the 'whatsup' database. Then on the machine that you want the extra WhatsUp console installed on, you need to create an ODBC connection to the WhatsUp database (name it "WhatsUp", set authentication type to "using a login ID and password entered by the user", enter in 'sa' for username and the password you set for the sa account on MSDE, default database is "whatsup", and then accept all the other default values).

Install WhatsUp Pro on this new machine without MSDE, and then use the NmConfig.exe utility to set the username and password that WhatsUp uses to connect to the database, set the Database connection string to "DSN=WhatsUp".

Then launch WhatsUp Pro on the new machine. Voila!! You're sharing the same database between two WhatsUp consoles! DO make sure to turn off the "polling engine" on this new install, or else you will have two separate WhatsUp engines trying to poll the same set of devices...this could have unexpected results.

This setup does have the downside that because the console and the polling engine are so closely tied together, you will NOT see automatic updates of the status of devices on the map on the machine that the polling engine is not running on. If you manually refresh the screen, it will tell you the current status, but it will not show the status changes without a refresh. However, I don't consider this a big deal as the whole point of this exercise was to eliminate the requirement to remote desktop into the WUP server in order to modify the maps...I just want to be able to manage the maps locally on my own computer.

Also, one unexpected problem I ran into was that any new devices that I add to the database with this "remote" WhatsUp console will not automatically start being probed to the polling engine on your WUP server *until* you restart the WUP service on the server. So after you've added a whole bunch of new devices, you will still have to remote into the server and restart the WUP service.

Still, I'm extremely happy to discover that this is possible!!

-- Nathan
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