Odd Error message started recently on client connect to my Server 2003 FTP server

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Odd Error message started recently on client connect to my Server 2003 FTP serverExpand / Collapse
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Posted 11/25/2008 12:30:13 PM
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Last Login: 11/25/2008 2:48:27 PM
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The Below snippet is of the WS/FTP Log from this past friday, showing an unusual error when a client tries to upload a file to my hosted environment FTP server. This error occurs consistantly for my client they perform a basic scripted FTP session that performs the steps:

1. Log Into the Server

2. Change Folder to downloads

3. Delete an archived file

4. Download a current file

5. Rename that file to the archive file name just deleted in step 3

6. Log Out

The past week or so the server has been giving the error shown below during step 4 which either is caused by the client losing connection or is causing the client to lose connection.

Can anyone give me any insight?

1121 20:17:14 (00000548) systems-ftp01 D(0) 000.58.149.210 UNK USER client
1121 20:17:14 (00000548) systems-ftp01 S(0) 000.58.149.210 client logon success (A1)
1121 20:17:14 (00000548) systems-ftp01 D(0) 000.58.149.210 client SYST
1121 20:17:14 (00000548) systems-ftp01 D(0) 000.58.149.210 client CWD downloads
1121 20:17:14 (00000548) systems-ftp01 D(0) 000.58.149.210 client DELE eplusarchive.dat
1121 20:17:14 (00000548) systems-ftp01 S(0) 000.58.149.210 client DELE eplusarchive.dat (D:\systemsftp\client\downloads\eplusarchive.dat)
1121 20:17:14 (00000548) systems-ftp01 D(0) 000.58.149.210 client PASV
1121 20:17:14 (00000548) 000.58.149.210 client:systems-ftp01 forced close listener socket
1121 20:17:14 (00000548) systems-ftp01 D(0) 000.58.149.210 client RETR epluspoexport.dat
1121 20:17:14 (000012c8) systems-ftp01 D(0) 000.58.149.210 client PASV DATA connection to 000.58.149.210:55932
1121 20:17:39 (000012c8) systems-ftp01 N(WSAECONNRESET) 000.58.149.210 client ERR:RETR epluspoexport.dat (D:\systemsftp\client\downloads\epluspoexport.dat) (10060860 bytes, 24703 ms)
1121 20:17:39 (00000548) 000.58.149.210 connection reset
1121 20:17:39 (00000548) 000.58.149.210 connection closed

Thanks,

--Dave

Post #49020
Posted 12/3/2008 10:43:38 AM


Supreme Being

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Last Login: 8/16/2010 9:20:53 AM
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Do you have debug logging enabled on the server?  Can you get a complete connection log from the FTP Client for this process?  What is the size of the file the user is attempting to download?  Are other users able to login and perform this same operation?

Carey W.
Ipswitch, Inc.
Email Support: http://www.ipswitch.com/support/email_support.asp
Post #49172
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