Inability to use a web browser to access a virtual host anonymous folder

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Inability to use a web browser to access a virtual host anonymous folder

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moderena

Posted 11/23/2008 12:24:25 PM

Forum Newbie

Group: Forum Members
Last Login: 1/29/2009 3:24:26 PM
Posts: 1, Visits: 3

How do we setup the virtual site so when the site address is entered it opens without a popup screen or an error message?
Example: We have a site called 3.planroom.tv We have an anon user for the site called barton. The address we enter is ftp://barton@3.planroom.tv Instead of opening up the anon folder it pops up the logon screen that says you can not login with that user name. When you enter barton@3.planroom.tv as the user name (no password) the site does open up. The popup screen that says you can not enter the site with this user name is confusing. How do we avoid this pop up error screen?

The response from ipswitch below does not work

You must use ftp://anonymous:a%40b.com@barton@3.planroom.tv This will pass the user and password and avoid the popup.

Can anyone help?

Post #48971

LDW

Posted 12/3/2008 10:36:05 AM

Supreme Being

Group: Forum Administrators
Last Login: 5/29/2009 3:13:46 PM
Posts: 91, Visits: 161

When you enter the address in the format you included, IE sends that as Username@hostname. In this case the hostname resolves to the IP of you server which is tied to the default host, not your virtual host so the login fails. To make the login work the way you want, you will need to add an IP address to the machine for the second host.

To login with the anonymous account on a virtual site you would use the following format:

ftp://anonymous%403.planroom.tv:pass@3.planroom.tv

The %40 replaces the @ symbol for the virtual username b/c IE doesn't accept multiple @ symbols. The basic syntax is ftp://user:pass@hostname. Since the username would be user@hostname for the virtual host we do ftp://user%40virtualhostname:pass@hostname.

Carey W.
Ipswitch, Inc.
Email Support: http://www.ipswitch.com/support/email_support.asp

Post #49170

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