I'm looking at the MSP product and hoping it will do everything that our last product lacked and thus far it's doing well, but it does lack 1 or 2 things and I'm not sure if it's just me.

1 - I've done my own dashboard view and so on for each customer and It'd be nice to pull up the map views from the on-site probes/agents. Is this possible? It's nice that it forwards you to the agent page but sometime in secure LAN's that page/site isnt always available.

2 - I've used Pro edition loads and the thing that drawn us/me to try the MSP was the web alarms and head up displays. but with the probe/agent your unable to trigger web alarms back up to the central console. So unless we are staring at the dash all the time I'm not able to hear when a device does down on a site/customer. Have I missed something or can this be done? Huge set back for us.

Regards,

Paul 

great forum, thanks.