Exception Thrown NmEngine Failed - WUG Pro 11.0.3

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Exception Thrown NmEngine Failed - WUG Pro 11.0.3Expand / Collapse
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Posted 6/29/2008 2:01:55 PM
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We get this Exception thrown error on a weekly basis. It does not occur the same time each week and I cannot pinpoint any jobs or monitors that create this error. To resolve the error I have to restart the Ipswitch services which obviously kicks everyone out. The error causes the following problems:

1. Large number of false errors

2. Lost connection to the polling engine

3. All notifications are suppressed

The server will then have a popup error titled "MS Visual C++ Runtime Library" Message: "Runtime Error! - Program: \program files\Ipswitch\WhatsUp Professional\NMService.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the app's support team for more info."

I hit OK on the message several time before it clears. The server is running on a 2003 SP1 dual 3.2GHz Xeon Hyper-Threaded w/2Gb of RAM and 1Gb NIC.

Has anyone had to deal with this issue and resolved it? any help is appreciated.

Thanks!

Tim Taylor

Post #44995
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