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| | | Junior Member
 
Group: Forum Members
Last Login: 8/27/2008 12:25:56 PM
Posts: 17, Visits: 59 |
| Ok So we use VoIP in our Asian offices and this would be extremely handy, however does this support Avaya VoIP - Ipswitch quote "The WhatsUp Gold VoIP Monitor accesses information generated by Cisco IP SLA (service level agreement) enabled devices to monitor jitter, packet loss, latency and other calculated VoIP performance values."
So I assume it doesn't. Does anyone know if they plan to support Avaya VoIP? |
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Time Traveler
Group: Ipswitch Employees
Last Login: 8/28/2008 3:07:15 PM
Posts: 220, Visits: 335 |
| The IP SLA protocol is independent from the VoIP technology you use. IP SLA is supported in most mid to high-end Cisco routers as part of the IOS software. I'm not specifically aware of any non-Cisco vendors that support IP SLA, but that doesn't mean none actually exist.
In theory, an organization with two IP SLA-enabled routers (you need at least two to gauge the service level) who had no VoIP technology could still monitor their equipment using the VoIP Monitor. But, typically, the purpose of IP SLA monitoring is to let you know what expected call quality will be over a VoIP phone system.
Have a good one,
Christian Lawson
QA Engineer - Network Monitoring
Ipswitch, Inc. |
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| | | Forum Newbie
Group: Forum Members
Last Login: 7/7/2008 11:34:06 AM
Posts: 2, Visits: 12 |
| Hi,
I need some information regarding the VOIP monitor plugin. Does anyone know if the new VOIP monitor plugin assists in setting up the SLA on the source/destination devices (like CW) or do you have to set it up manually and then point WUG to it?
thanks
--Sandeep |
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| | | Junior Member
Group: Forum Members
Last Login: 8/27/2008 12:25:56 PM
Posts: 17, Visits: 59 |
| | Thanks for your input Christian |
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Time Traveler
Group: Administrators
Last Login: 9/2/2008 10:44:16 AM
Posts: 210, Visits: 33 |
| Hi, Sandeep.
The IP SLA configuration is separate from the VoIP Monitor configuration. Once devices are configured with IP SLA, the VoIP Monitor configuration utility can detect them and apply the VoIP-specific active and performance monitors to it, but IP SLA does need to be configured on the devices through the device's IOS interface first. |
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