Help, imail server cannot receive email normally

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Help, imail server cannot receive email normallyExpand / Collapse
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Posted 6/4/2008 11:56:12 PM
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Hi Expert,

Currently my imail server v10 face problem to receive email from some sender to some sub-domain.

for example: <somebody@kangean-energy.com> sent a test email to <somebody@candp.com> and <_test@jakarta.candp.com> , <somebody@candp.com> can receive it, but <_test@jakarta.candp.com> cannot.

here @candp.com is a domain with MX record 203.126.181.40

@jakarta.candp.com is a sub-domain with MX record 203.126.181.42 (@indoneisa,candp.com is main domain, jakarta.candp.com is an alias)

this 2 IP is for same server

When sent test mail from yahoo,hotmail,gmail to these two email address, got no problem.

Please HELP, thanks a lot

below is the log info:

06:05 10:23 SMTPD(4e2d0231000009d1) [203.126.181.40] connect 124.195.16.241 port 24153
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] EHLO keijktms1.kei.kangean-energy.com
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] MAIL FROM: <somebody@kangean-energy.com>
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] RCPT TO: <somebody@candp.com>
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] C:\imail\IMail\spool\D4e2d0231000009d1.SMD 2549
06:05 10:23 SMTPD(4e2d0231000009d1) performing antispam checks
06:05 10:23 SMTP-(4e2d0231000009d1) processing C:\imail\IMail\spool\Q4e2d0231000009d1.SMD
06:05 10:23 SMTP-(4e2d0231000009d1) ldeliver candp.com somebody-main (1) somebody@kangean-energy.com 2591
06:05 10:23 SMTP-(4e2d0231000009d1) finished C:\imail\IMail\spool\Q4e2d0231000009d1.SMD status=1


06:05 10:23 SMTPD(4e2f01f7000009d5) [203.126.181.42] connect 124.195.16.241 port 24155
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] EHLO keijktms1.kei.kangean-energy.com
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] MAIL FROM: <somebody@kangean-energy.com>
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] RCPT TO: <_test@jakarta.candp.com>
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] C:\imail\IMail\spool\D4e2f01f7000009d5.SMD 2740
06:05 10:23 SMTPD(4e2f01f7000009d5) performing antispam checks


 

Post #44348
Posted 6/7/2008 8:31:18 AM


Supreme Being

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Check the spam logs for thread 4e2f01f7000009d5.
Post #44404
Posted 6/17/2008 10:31:10 PM
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Last Login: 6/18/2008 1:04:58 AM
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Did you add "jakarta.candp.com" as an aliase to the candp.com primary domain in Imail? 
Post #44707
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