ODBC error adding monitors after upgrade to 12

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ODBC error adding monitors after upgrade to 12Expand / Collapse
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Posted 6/18/2008 2:52:55 PM
Supreme Being

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Did you restart the "SQL Server (WHATSUP)" service after running the rename_sql_server.sql?
Post #44735
Posted 6/18/2008 4:39:50 PM
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sure did, i even just now stopped it entirely (and its dependent) and closed the whatsup program itself and then restarted everything...whereas the first time i just chose the restart service option and waited for it to stop the dependent

still the same error about data access

Post #44741
Posted 6/19/2008 4:08:18 AM
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I also restarted the service serval times...
Post #44751
Posted 6/19/2008 8:56:08 AM
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So if you run following command in a command prompt window, what does servers.txt have?

osql -E -D WhatsUp -Q "sp_helpserver" -o C:\servers.txt

Post #44754
Posted 6/19/2008 9:07:39 AM
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name

network_name
status
id
collation_name

connect_timeout query_timeout
------------------------------------------------------------------------------
--------------------------------------------------
------------------------------
-----------------------------------------------------------------------
----------------------------- ----
-----------------------------------------------------------------------
---------------------------------------------------------
--------------- -------------
RAS4\WHATSUP

RAS4\WHATSUP
rpc,rpc out,use remote collation
1
NULL

0 0
Post #44756
Posted 6/19/2008 4:32:58 PM
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mine has:

 name                                                                         
                                                   
 network_name                  
 status                                                                
                               id  
 collation_name                                                        
                                                          
 connect_timeout query_timeout
 ------------------------------------------------------------------------------
 --------------------------------------------------
 ------------------------------
 -----------------------------------------------------------------------
 ----------------------------- ----
 -----------------------------------------------------------------------
 ---------------------------------------------------------
 --------------- -------------
 NDWHATSUP\WHATSUP                                                            
                                                   
 NDWHATSUP\WHATSUP             
 rpc,rpc out,use remote collation                                      
                               2   
 NULL                                                                  
                                                          
               0             0
 WhatsUp                                                                      
                                                   
 WhatsUp                       
 rpc,rpc out,data access,use remote collation                          
                               1   
 NULL                                                                  
                                                          
               0             0

Post #44773
Posted 6/25/2008 12:20:07 PM
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slight update: (this makes sense but i just now tried it)

if i add a new device it ends up NOT being pingable. the default Active Monitor of "ping" is NOT added to the device (probably for the same reason i can not add new active monitors to existing devices)

so now not only can i edit current devices, i've found i can't even add new ones properly if i want to.

please continue helping if you can

Post #44907
Posted 6/27/2008 5:20:57 PM
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thanks for the killer webex sessions ambar!

for all those involved still with the exact error i had it's not that hard of an overall fix. basically it is a reinstall of sql server 2005 ONLY, i feared having to reinstall wug so i had refused originally in this thread, and thankfully i didnt have to. all my settings and scripts and everything were restorable from teh database as well as what was installed with wug itself.

if anyone is having this problem, i can start by telling you to download:

http://www.microsoft.com/express/sql/download/default.aspx If it prompts you to register, just skip it. You are looking for "SQL Server 2005 Express Edition with Advanced Services SP2 " its 234 MB (on the right hand side)

I'd be glad to help you all out, as im sure ambar would now that he knows the quickest path to the solution as we had

EDIT: make sure you backup your WUG database from within WUG before you uninstall the SQL Server that came with WUG and install the version dowloaded here

Post #44983
Posted 6/30/2008 12:11:47 PM