IMail 2006.23 login very slow

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IMail 2006.23 login very slowExpand / Collapse
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Posted 3/28/2008 2:39:37 PM
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I just upgraded from 2006.2 to 2006.23 and web login page is now extremely slow and then after a few minutes, i get the swirling graphics (star like) on the left frame and the right frame, but no email access. I assume that because the login took so long, that if i waited long enough, the other screen would eventually come up. Any ideas?
Post #42326
Posted 3/29/2008 10:09:01 AM
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I am experiencing a similar issue after installing 2006.23 last night.
Post #42339
Posted 3/30/2008 10:13:50 PM
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have found the problem to be with permissions on the user folders under the imail directory.

make sure

IIS_WPG

IUSR_<servername>

NETWORK SERVICE

users have full access to the user folders.

This has fixed most of my users.... but there are still a few that I can't get to speed up. I will be calling support in the morning.

Post #42346
Posted 4/1/2008 3:13:15 PM
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add these two too...

IWAM_<servername>

ASPNET

Post #42411
Posted 4/2/2008 9:35:30 AM
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Is the user folder in the default location, or a different location? If different, you need to verify always that the appropriate permissions are added.

John T
eServices For You

"Life is a succession of lessons which must be lived to be understood." Ralph Waldo Emerson (1802-1882)

Post #42434
Posted 4/18/2008 12:43:17 PM
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I have the same problem and made sure the permissions above are there, any other ides?
Post #42976
Posted 4/19/2008 7:16:21 PM
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First thing to do is to run a repair install. Especialy with V 9.23, it really goes through and checks permissions and fixes them if they are not set right.

John T
eServices For You

"Life is a succession of lessons which must be lived to be understood." Ralph Waldo Emerson (1802-1882)

Post #43006
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