Conversation Store Problem

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Conversation Store ProblemExpand / Collapse
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Posted 12/6/2007 4:18:58 PM
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Last Login: 12/7/2007 2:12:08 PM
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The Software is configured to retain 2 days of conversations, but seems to be retaining all conversations.  If I delete the conversation file it will remove the conversation from the "recent conversations" but still retains the total number of conversations.

Example:  I open my client and see I have 149 recent conversations, dating back to middle of October (when I started) longer for users.  The server is configured to retain 2 days worth only.  I review the conversation log and find 2 conversations from the 19th of October (today is 06Dec; well past 2 days).  I delete the conversations and then open my client and review recent conversations again.  It still says "of 149" but the two deleted conversations are indeed gone and not viewable but it still maintains the 149 number.    

I need to ensure the conversations are removed after 2 days but do not know why they are not rolling off...

Help Any one?

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