Lost Admin Password

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Posted 11/11/2007 6:25:49 PM
Supreme Being

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Group: Forum Members
Last Login: 3/31/2009 9:45:45 PM
Posts: 77, Visits: 59
hello,

i just migrated from one HD to another and now the admin pwd is invalid.

can't seem to locate a working fix for this and hope someone has a way to reset this.

fairly urgent...

thanks so much!


Post #38467
Posted 11/11/2007 8:44:24 PM
Supreme Being

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Group: Forum Members
Last Login: 3/31/2009 9:45:45 PM
Posts: 77, Visits: 59
just had a thought, i have another imail server running the same version.

would it be possible to export the pwd reg entry from that then import it to the other server?

if so, where is that entry?

thanks again... long weekend!


Post #38468
Posted 11/11/2007 10:10:11 PM
Forum Administrator

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Group: Administrators
Last Login: 6/22/2009 12:39:16 PM
Posts: 764, Visits: 546
Do you have the login for another user?  Go into the registry for that user (HKLM\softare\ipswitch\imail\domains\yourdomain\users\youruser) - go to the "flags" field, and give that user the value 0x280 (decimal 640). That user will now be a system admin so you can log in to that user and change the the password of your other admin. 

Tripp Allen
President, Messaging Products
Ipswitch, Inc.
Post #38471
Posted 11/11/2007 11:48:36 PM
Supreme Being

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Group: Forum Members
Last Login: 3/31/2009 9:45:45 PM
Posts: 77, Visits: 59
Tripp,

thanks so much for the reply.

the only other users are mail accounts.

the login in question is at this level:
http://localhost/IAdmin/login.asp

basically, i have (had) two servers, one died so i rebuilt it from a back-up of the registry and imail dir but now am locked out of the web admin.

are you talking about a mail user account? i tried with a user from the main domain and did not succeed. i tried with just the username and username@domain.com with the user's pwd and this did not let me in.

any advice?

thanks again,
jason


Post #38473
Posted 11/12/2007 8:50:13 PM
Forum Administrator

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Group: Administrators
Last Login: 6/22/2009 12:39:16 PM
Posts: 764, Visits: 546
Give Tech support a call so they can take a look and help you set up an admin user.

Tripp Allen
President, Messaging Products
Ipswitch, Inc.
Post #38522
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