Test of notification 'Pager' failed

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Posted 10/17/2007 2:16:18 AM
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I am using WhatsUp Gold Version 8.03HF1 Release 2003.12.19. When I try to test a Pager notification, it fails. with the message "Test of notification 'Pager/Steve' failed. Can anyone tell me where in the program I can find out more detailed information. This was working fine for a long time and it has just suddenly stopped working.
Post #37806
Posted 10/18/2007 3:55:58 PM
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See this KB article and the next to the last paragraph:
http://support.ipswitch.com/kb/WG-19990107-CK01.htm

Once you have the Debug Log information, it should be easy to use it and the KB to further isolate the problem.

Daniel Donnelly

Post #37857
Posted 10/18/2007 10:06:29 PM
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I get the following error message in the Debug log after performing a test. Is this the Telco's problem?

Sending message to 0408447798 via 1411,018018767 on COM3

sending "ATE0Q0V1X4F1

"

waiting for completion

returned "

OK

"

sending "ATDT1411,018018767

"

waiting for completion

returned "

CONNECT 2400

"

sending "

"

returned "ID=

"

Got ID=sending "<027>PG1mnmail

"

waiting for completion

returned "Forced Disconnection

<027><004>

"

returned ""

returned ""

returned "

NO CARRIER

"

sending "+++"

sending "ATH0

"

waiting for completion

returned "

OK

"

Post #37863
Posted 10/19/2007 2:56:01 PM
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Everything looks fine up to this point:
waiting for completion
returned "Forced Disconnection
<027><004>
"

But this message is not good and yes is coming from the pager site. You best contact them to find out why your service is not working any more.

Daniel Donnelly
Post #37885
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