Hello,

I am using Whatsup Gold ver7.00. My Pc is configured on 10.* network and my SMTP server is also on 10.* network. But then also i am not able to send mail notifications. The following error is found in the debug log.

Alert process returned E_FAIL item= alert=SMTPMail/Default
20070525<09>190748<09><09>Alert<09>failed process N: F:0 A:SMTPMail/Default
Retry Queue size: 28
Alert added to the retry list N: F:0 A:SMTPMail/Default (4 of 10)
Alert processing C:1907 item= alert=SMTPMail/Default attempt=3
sending msg via 10.8.55.80 to hemangparpani@gmail.com
Alert added N: F:0 A:SMTPMail/Default
Alert Que size: 11
recv error 10004

I tried sending a test mail from outlook and it does work, so there seems to be no problem of SMTP ports on server.

If anyone is aware of this kind of error then please help.

Regards,

Hemang