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| | | Forum Newbie
Group: Forum Members
Last Login: 10/18/2006 10:01:00 AM
Posts: 1, Visits: 1 |
| I ran into a problem a few weeks ago. Does anyone know if What's up Gold v.8 has an alternative method to email notifications to admins if the source exchange server goes down? Our exchange server is configured to be the source for notifying admins when a device in the network map experiences connectivity issues. Since the exchange server went down, there was not another mail server to notify us there was an issue. Could I set up my yahoo or gmail account to notify me if our internal exchange server has problems? Thanks. -R |
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| | | Forum Newbie
Group: Forum Members
Last Login: 2/27/2007 9:56:00 PM
Posts: 1, Visits: 1 |
| Hi,
The easiest thing to do would be set up another SMTP server on your network and create an individual action for your mail server that sends an alert through the new SMTP server to an email address of your choosing.
Dominic |
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| | | Time Traveler
Group: Ipswitch Employees
Last Login: Yesterday @ 11:10:35 AM
Posts: 432, Visits: 925 |
| An additional email server is a limited solution because a failure of it or its network connection could stop the notification. I'd suggest a completely different method, like using a telephone line, modem and a pager/phone to deliver text messages. Set this notification such that it is delivered at a later time, say 10 minutes after the email should have been delivered. This means if the email is delivered and the problem resolved in that 10 minutes, the pager/phone message will not be delivered. Daniel Donnelly |
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| | | Forum Newbie
Group: Forum Members
Last Login: 8/22/2007 8:32:18 PM
Posts: 6, Visits: 60 |
| | I know it's a late post, but the alert management solution AlarmTILT for Whatsup comes bundled with a heartbeat incident policy, meaning you can set up a "keep alive" signal towards AlarmTILT application, that is sitting outside your environment (either via email sent regularly, or via their AlarmTILT plugin for Whatsup). AlarmTILT is a rule based system. If an expected keep alive signdoes not arrive as expected (say every 5 minutes), it will automatically trigger an alarm and alert you according to your own procedures (email, SMS, voice notification). I hope this can help. |
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