| | | Forum Newbie
       
Group: Forum Members Last Login: 1/10/2006 10:04:00 AM Posts: 1, Visits: 1 |
| Hello. I have used the trial version of WS FTP for a school web site that I had to create. I enjoyed working with it. But now that the trial has expired, I would like to remove the program from my hard drive. I have gone to the Windows control panel, add/remove programs, located the program, and clicked on remove and I get this error message: "Error loading C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01\Intel32\Ctor.dll The specified module could not be found." I even tried something crazy like doing a search on my HD for that Ctor.dll file, and I think I found it somewhere in another folder, so I copied and pasted it to the Intel32 folder that this error message was referring to, to see if it helped, but it still didn't work. I have also tried just deleting the folder directly out of my Program Files folder, but it gives me another error message: "Cannot delete libeay32.dll: Access is denied. Make sure the disk is not full or write-protected and that the file is not currently in use." Well I don't see how the file could be in use, because the program is not open. And I don't know what the write protection clause means. All I want is to remove the program and all of its remnants, because I am running low on disk space. Does anyone have some useful suggestions? Thank you! ~Celeste |
| | | | Junior Member
       
Group: Forum Members Last Login: 9/26/2006 1:18:00 PM Posts: 19, Visits: 1 |
| Celeste,
This error indicates that the InstallShield runtime is corrupt.
Here is a possible solution: - Delete this directory C:\PROGRA~1\COMMON~1\INSTAL~1\PROFES~1\RunTime\09\01 - Run the install again (this will reinstall the InstallShield runtime. - Uninstall Ipswitch WS_FTP Professional
Regards,
Joe |
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