When I enable Virus Scanning all mail gets stuck in my mail queue...

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When I enable Virus Scanning all mail gets stuck in my mail queue...

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lherrington

Posted 12/7/2005 10:30:15 AM

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Last Login: 12/7/2005 2:38:00 PM
Posts: 4, Visits: 1

When I disable the virus function, mail flows normally. I get no indication that there are any problems and the virus definitions are up to date.

Any help would be appreciated...

Les

Post #12931

Mike Barber

Posted 12/7/2005 1:05:40 PM

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Group: Ipswitch Employees
Last Login: 4/23/2008 4:08:03 PM
Posts: 180, Visits: 13,998

Look in your Logs for AV Error Codes - then compare the error numbers with this KB Article

http://support.ipswitch.com/kb/IM-20041201-DM01.htm

Mike Barber
QA Engineer
Ipswitch, Inc

Post #12942

lherrington

Posted 12/7/2005 1:43:55 PM

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Last Login: 12/7/2005 2:38:00 PM
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Where is the log file for this??

Post #12945

Mike Barber

Posted 12/7/2005 7:13:37 PM

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Last Login: 4/23/2008 4:08:03 PM
Posts: 180, Visits: 13,998

x:\where_ever_you_installed_IMail_Or_ICS\IMail\Spool\

the log file will have the format or SysMMDD.txt where MM is the 2 digit month and DD is the 2 digit day of the month

Mike Barber
QA Engineer
Ipswitch, Inc

Post #12971

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