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| | | Forum Newbie
Group: Forum Members
Last Login: 10/24/2004 2:46:00 PM
Posts: 5, Visits: 1 |
| Guys, I do reviews on a major computer forum, and I must admit this type of response is not winning you any points in my upcoming review about software support...Can we please get some resolution here?
Regards, Paragon |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/25/2004 11:59:00 AM
Posts: 3, Visits: 1 |
| I am having the same problem with Windows 2000 Pro. I have WS_FTP Pro version 7.62. I tried the evaluation version of 9.01 and decided to buy the new version. Now I can't get the patch to load. It keeps giving me the same message, "Patch Failed! No valid version of WS_FTP Pro was found." Is there a fix to this bug yet? |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/24/2004 2:46:00 PM
Posts: 5, Visits: 1 |
| Does no one from Ipswitch ever read the threads in this forum? You have a number of customers here complaining about not being able to install a patch that you have made available! Why hasn't there been some typ of accomodation on Ipswitch's part...I assure you I am publishing an article on a major computer forum about software support and from my recent experiences Ipswitch rates at or near the bottom...Please have the common courtesy to rspond to your customers Ipswitch; this truly SUCKS!
Regards, Paragon |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/25/2004 11:59:00 AM
Posts: 3, Visits: 1 |
| I ended up contacting Ipswitch directly through their email support (service@ipswitch.com) and got a response with a new link that worked within 48 hours. I guess the forum is just a way for us to vent our anger, not really a way to get anything done. Good Luck! |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/25/2004 12:08:00 PM
Posts: 4, Visits: 1 |
| | How about posting the link |
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| | | Forum Newbie
Group: Forum Members
Last Login: 2/12/2005 10:00:00 AM
Posts: 6, Visits: 1 |
| 1) Why didn't ftp fool post that link for us?
2) If there is a solution available, why hasn't our forum moderator let us know about it?
3) If there is a solution available, why hasn't Ipswitch replaced the 9.01 download package, or posted 9.02? Too many questions, not enough answers...
Bo Ossinger
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/25/2004 11:59:00 AM
Posts: 3, Visits: 1 |
| I didn't post the link for two reasons: 1) It is for WS_FTP Pro, not Home which is the topic of the forum. 2) It has an account and password associated with it which expire in a couple of days. That is why I gave you the contact information instead (service@ipswitch.com) |
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