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| | | Junior Member
 
Group: Forum Members
Last Login: 2/21/2006 5:21:00 AM
Posts: 14, Visits: 1 |
| Hi,
I have some questions, I tried to answer some but there are some that I could not answer. Appreciate if anyone can help me to answer these questions and at the same time verify my own aswer.
Here it goes:
Questions:
1) For harden Windows Servers (NT, 2000, 2003), WhatsUp Prof cannot access these servers for it to monitor their services. What security/network setting which the Windows Servers need to open up for WhatsUp Prof to monitor their services?
A: I do not know how to answer this
2) Can WhatsUp Prof monitor Soloris applications and services?
A: I am not so sure about this. But what I know is that if the applications or services respond to TCP/UDP or SNMP or any other methods used in WUP for active monitor, the customer needs to know the script (send command to test the application or service and the expected response from the application or service) and which port is used, then the answer is possible. Can you verify my answer?
3) Can we have time-based alerts using WhatsUp Prof? ie Based on different timing, WhatsUp Prof will have different action policy to alert the administer. The reason for this feature is there are faults which customer wants to be alerted by SMS during office hours and similar faults which customer wants to be alerted by Email during off-office hours.
A: I think the answer is yes. It is possible to do this by setting up the Blackout Period. Is there any drawback of using blackout period?
4) Can we have different user id and access privileges for web-based access to WhatsUp Prof? If so, what are the different levels of access which we can create?
A: Well, it is possible. The answer is just to refer to the web interface and the privileges are there. While it is very staright forward by limiting the user access to certain network and options (like reports, manage users, etc), I do not really understand for the group read, write, device read and write. Can you give more detail description? I tried to take out group read, wirte and device write, but I still managed to change the Ip address of a device.
5) Relate to pt 4, can WhatsUp Prof have the audit trial for user that have logged in to change the configuration?
A: I believe the answer is no for the moment. However, I noticed that the database (table) is there.
6) If the applications is not a Microsoft services, can WhatsUp Prof monitored exe programs that are run not as a service?
A: Hmmm, I don't thnk whatsup can monitor .exe file right? Unless similar to q2, it responds to a cerrtain script.
7) Can the WhatsUp Prof;s configuration of action policy of be exported out?
A: I dont think it is possible to do it. However, you can create a query to extract all the data related. Anyone has any available query? I tried to trace all the dependencies, but I could not get which action type is tied to a certain active monitor of a certain device.
Thank you very much for all your helps,
Best regards,
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| | | Junior Member
Group: Forum Members
Last Login: 2/21/2006 5:21:00 AM
Posts: 14, Visits: 1 |
| Hi,
Anyone care to try to answer my questions?
Thank you in advance,
Best regards,
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Time Traveler
Group: WhatsUp Gold Expert
Last Login: Today @ 2:39:24 PM
Posts: 1,515, Visits: 5,056 |
| Hey, Oct7, I'll try to answer question A at least.
If you are using WUP 2005 SP1A, it uses WMI to query windoze information (monitoring services & event log).
So the short answer is that you need WMI access.
You can grant WMI access to a user by right-clicking my computer, run "Manage" then under "services & applications" choose wmi. There you can set security.
Of course, it you also have network security (ie a firewall between the WUP server and the servers to monitor) you'll have to find a way to let RPC go through... which means tcp 135 + all dynamically configured rpc ports (something between 10.000 and 40.000 if I remember well). Some firewalls include a special proxy for RPC which will dynamically open the negotiated port, this is the best if you have this functionality.
Reading, writing and arithmetic - If you need to choose, please take option 1. |
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Time Traveler
Group: Administrators
Last Login: Today @ 3:08:41 PM
Posts: 366, Visits: 366 |
| Oct 7, From question 2 and on, your answers are correct. 2. Your conclusion about how the program monitor services is true. 3. Using the blackout periods allows you to control the alert times. There is no drawback to the blackout period, as long as you know that only the actions that are setup to fire during that period will fire. 4. For this question please refer to this KB: 5. You are right. I have not used the database table for that, but I believe that would work. 6. That is correct, it does not monitor .exe's. It can monitor what is going on through a TCP port. 7. The thing I can offer you here is the database schema, located at this site:
Mark Singh Ipswitch, Inc. |
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| | | Junior Member
Group: Forum Members
Last Login: 2/21/2006 5:21:00 AM
Posts: 14, Visits: 1 |
| Hi,
Do I need to restrat the web server everytime I make changes to the user rights?
Thank you very much,
Best regards,
Irwan Widjojo
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| | | Supreme Being
Group: Forum Members
Last Login: 2/9/2006 2:33:00 PM
Posts: 89, Visits: 1 |
| No i wont thing so coz i never restsred.
robinhood
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