Ipswitch Forums / Ipswitch Products / WS_FTP Server / WSFTP + SSH Looses the Log View!! / Latest Posts

RE: WSFTP + SSH Looses the Log View!!

tm255e — Tue, 15 Jul 2008 10:04:29 GMT

Hi Ianb,

Take a look at my post which is the one before yours, this fixed the issue for me and is running fine.

OK it is a bit of a hack and you should not have to do it, but needs must, and the log is useless otherwise.

Steve.

RE: WSFTP + SSH Looses the Log View!!

ianb — Tue, 01 Jul 2008 11:09:54 GMT

As i've just downloaded 6.1 after buying it, I assume this is not likely to be fixed in the near future ? My servers are in the UK, but unless I use US date format in the log viewer, i get no records, which really isn't acceptable.

ian

RE: WSFTP + SSH Looses the Log View!!

tm255e — Mon, 02 Jun 2008 11:26:37 GMT

Hi, I was suffering with the same problem, to get round this i had to edit the LogViewerDetails.asp in the FTP folder

the 2 lines that i changed were

line 191: start = sMonth + "/" + sDay + "/" + d.getFullYear();

start = sDay + "/" + sMonth + "/" + d.getFullYear();

and

Line 214: end = sMonth + "/" + sDay + "/" + d.getFullYear();

end = sDay + "/" + sMonth + "/" + d.getFullYear();

This fixed the issue for the UK date issue in the log files. hopefully Ipswitch may fix this in an update at some point.

Don't forget to back up the original file first just in case. :)

Steve.

RE: WSFTP + SSH Looses the Log View!!

gkwok — Thu, 08 May 2008 17:34:33 GMT

I'm having the same issue as well, the log viewer doesn't show any current logs if I try to pick a recent date.

If I pick Apr 1 to Apr 30 (last month).... it shows me stuff from Jan 4, Jan 5, Jan 6... which leads to believe this is some sort of date format issue (4/1/2008) vs (1/4/2008).

We're in Canada and we have English(Canada) set for time/date formatting set in the Regional and Language Options.

RE: WSFTP + SSH Looses the Log View!!

Wizbiscuit — Thu, 08 May 2008 10:08:09 GMT

I also still have this issue, cant see any logs unless I select the calander and select 4 months ago to start and 4 months in the future to finish, and then spend 10 minutes clicking next until I get the current logs, its a right pain. No sign of a fix yet?? anybody know a way of fixing this or using something else to view the logs???

RE: WSFTP + SSH Looses the Log View!!

Garjala — Thu, 03 Apr 2008 05:28:19 GMT

Sorry for digging out old thread...

I have exactly same problem. WS FTP server with SSH (v6.1) and logs stopped showing. I checked and server makes logs, but log viewer cannot show them. All it shows is empty results with text that nothing matched with filter.

RE: WSFTP + SSH Looses the Log View!!

Camaleonte — Thu, 17 Jan 2008 20:03:59 GMT

I am glad I could help.
Please keep us up to date. :-)

regards,

Camaleonte

RE: WSFTP + SSH Looses the Log View!!

kevin r gillis — Fri, 07 Dec 2007 09:25:43 GMT

Hello Camaleonte,

Thanks for your post and feedback/discovery. I've captured this and given to our Product Management Team for the team to look at for the next release.

RE: WSFTP + SSH Looses the Log View!!

Camaleonte — Fri, 09 Nov 2007 09:26:51 GMT

... But I found a workaround!
If you do NOT choose a date from the 'date picking up' but simply change the date on the text field, it works!
Its extremely odd... but it works that way!
I am sure it got to do with date format!
(US vs International)
I cannot see any other reason!

I hope this helps you!

Camaleonte

RE: WSFTP + SSH Looses the Log View!!

Camaleonte — Thu, 08 Nov 2007 05:16:16 GMT

[quote][b]Wizbiscuit (11/7/2007)[/b][hr]You got any closer to a fix on this? I have a couple of these servers on trial, and have the same issues.

Mine worked until I changed my listeners from 127.0.0.1 to the interface IP's (as I need two FTP listeners on the same server), so unsure if thats connected. Again the logs are in the directory but when I use the log viewer I get a bunch of logs, but only if I select today to some time next year, even then I get all logs or no logs. Something a little stinky here, I was considering just using the syslog option as a work around until a fix comes around.[/quote]

Hi,
no, not any closer...
but now that you said you got the same issue when changed the listener.... I think that this started as well at about the same time when I start using the SSH myself. I did not open that port before and no one was using SSH.
Maybe it has to do with the use of more listeners???
Interesting!!
But I got no news from anyone so far!

I am sure Ipswitch with look at this Forum sooner or later.

Lets hope!

Bye

Camaleonte

RE: WSFTP + SSH Looses the Log View!!

Kristian — Wed, 07 Nov 2007 20:37:28 GMT

Are there plug in replacements for the standard, 6.0 logging server?

I don't like logging in XML.
I'd prefer to log to a database table.
I don't like the functionality of the built-in log viewer.

Ideally, I would have a logging server on the same port that writes data back to the PostgreSQL database that's already installed or one of our MSSQL boxes.

RE: WSFTP + SSH Looses the Log View!!

Wizbiscuit — Wed, 07 Nov 2007 07:19:34 GMT

You got any closer to a fix on this? I have a couple of these servers on trial, and have the same issues.

Mine worked until I changed my listeners from 127.0.0.1 to the interface IP's (as I need two FTP listeners on the same server), so unsure if thats connected. Again the logs are in the directory but when I use the log viewer I get a bunch of logs, but only if I select today to some time next year, even then I get all logs or no logs. Something a little stinky here, I was considering just using the syslog option as a work around until a fix comes around.

RE: WSFTP + SSH Looses the Log View!!

Camaleonte — Tue, 06 Nov 2007 09:29:15 GMT

The situation is even more strange...

when you pick a date from the calendar in Log Viewer, choose a range of date: 1st november 2007 till 30 november 2007.
November 1 to 6 is in the range.
Funny enough, the viewer shows logs!
If you choose specific date, nothing shows up!
So I came back to the larger range... and everything was back again LOOK like normal!!
On a closer look, you figure out that the title of the view shows the right date range BUT the logs are from August!

I got the feeling that there is an issue in the time format!
But even that makes no sense!!
How did it pick up August month???
Is that random choice?

Look at the image: [URL=http://img411.imageshack.us/my.php?image=ftpserverissueph0.jpg][IMG]http://img411.imageshack.us/img411/579/ftpserverissueph0.th.jpg[/IMG][/URL]

WSFTP + SSH Looses the Log View!!

Camaleonte — Tue, 06 Nov 2007 06:45:07 GMT

Hi all,
anyone knows why WS_FTP possibly looses the Log View?
I get dictionary (I guess) attack on a daily bases since I opened the port for the SSH.
Thats ok, they trying to control a machine... they think its a linux/unix machine.

The ISSUE is that suddenly, I am unable to see any log anymore.
The logs are there. I can open them with notepad.
But I cannot figure out what caused the Log view to never return any results no matter what day and time I choose!
I restarted the services, the machine... nothing!

Anyone had that experience and/or have a possible help/solution for me?
Possibly NOT reinstalling the server!!! That would be the ultimate solution!! :-)
I believe is a quite good and stable FTP server... But I need my logs!

Thanks,

Camaleonte