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RE: Can't see my files on right pane....help!

ALanDGTech — Mon, 17 Nov 2008 14:02:21 GMT

Hi,

Make sure debug logging is enabled under Tools, Options, Loggging. Check the box for it.

Once that is done, conect and try to obtain the dir listing as usual and give me the log from that connection.

-ALan

RE: Can't see my files on right pane....help!

iosullivan — Mon, 17 Nov 2008 12:53:23 GMT

I have the same problem, but with a different log (cause), can anyone help?

my logs

Finding Host www.ianosullivan.com ...

Connecting to 69.74.100.101:21

Connected to 69.74.100.101:21 in 0.049000 seconds, Waiting for Server Response

220 Serv-U FTP Server v6.1 for WinSock ready...

Host type (1): Serv-U

USER ian2734

331 User name okay, need password.

PASS (hidden)

230 User logged in, proceed.

Host type (I): Serv-U

PWD

257 "/" is current directory.

TYPE A200 Type set to A.

PASV

227 Passive mode entered (69,74,100,101,141,199)

connecting data channel to 69.74.100.101:141,199(36295)

data channel connected to 69.74.100.101:141,199(36295)

LIST

150 Opening ASCII mode data connection for /bin/ls.

transferred 0 bytes in 65.501 seconds, 0.000 bps ( 0.000 Bps), transfer failed.

226-Maximum disk quota limited to 51200 kBytes

Used disk quota 2231 kBytes, available 48968 kBytes

226 Transfer complete.

RE: Can't see my files on right pane....help!

J.J. — Mon, 19 Nov 2007 21:19:08 GMT

No problem at all, glad to help.

RE: Can't see my files on right pane....help!

AndrewM — Mon, 19 Nov 2007 14:26:21 GMT

[quote][b]J.J. (11/18/2007)[/b][hr]
Right click on the remote pane and select Operations> FTP Commands> CWD, then type in your user name, mclefj320. This should either give you an error if the action is not allowed or bring you back into your home directory, displaying your files.
[/quote]

That worked perfect, got it back now. Thank you so much J.J. :D

RE: Can't see my files on right pane....help!

J.J. — Sun, 18 Nov 2007 23:31:41 GMT

Here is the section of the log dealing with the directory listing:

PWD
257 "/mclefj320" is current directory.
CWD /
250 CWD command successful.
PWD257 "/" is current directory.
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (84,22,184,50,4,81).
connecting data channel to 84.22.184.50:4,81(1105)
data channel connected to 84.22.184.50:4,81(1105)
LIST
125 Data connection already open; Transfer starting.
transferred 0 bytes in < 0.001 seconds, 0.000 Bps ( 0.000 Bps), transfer succeeded.
226 Transfer complete

It seems you are getting the list fine, but it is coming over as 0 bytes. This is either because it actually IS empty, or because you are not allowed to see any of the folders that exist at the root. In the lines above that I see you are going to your user folder, then doing a CWD command back to the root folder (/). I think the issue might be that you don't have any files in the root directory, and the user folders are set to not display at the root either.

Try changing the directory back to your home directory. Right click on the remote pane and select Operations> FTP Commands> CWD, then type in your user name, mclefj320. This should either give you an error if the action is not allowed or bring you back into your home directory, displaying your files.

If this is the case it is probably due to the option available in WS_FTP to Open last local and remote directories. If you had exited the client while in the root folder it would open that location again, until you closed the program or the connection from another folder.

RE: Can't see my files on right pane....help!

AndrewM — Sun, 18 Nov 2007 18:24:04 GMT

Hi J.J,

Thanks for replying. I have enabled that and then copied from connection log.

Finding Host www.djandrewm.co.uk ...

Connecting to 84.22.184.50:21

Connected to 84.22.184.50:21 in 1.176682 seconds, Waiting for Server Response

220 Microsoft FTP Service

Host type (1): Automatic Detect

USER mclefj320

331 Password required for mclefj320.

PASS (hidden)

230 User mclefj320 logged in.

SYST

215 Windows_NT

Host type (2): Microsoft NT

Sending "FEAT" command to determine what features this server supports.

FEAT

211-FEAT

SIZE

MDTM

211 END

Finished interpreting "FEAT" response.

Sending the FEAT command is optional. You can disable it in the site options of the profile.

PWD

257 "/mclefj320" is current directory.

CWD /

250 CWD command successful.

PWD257 "/" is current directory.

TYPE A

200 Type set to A.

PASV

227 Entering Passive Mode (84,22,184,50,4,81).

connecting data channel to 84.22.184.50:4,81(1105)

data channel connected to 84.22.184.50:4,81(1105)

LIST

125 Data connection already open; Transfer starting.

transferred 0 bytes in < 0.001 seconds, 0.000 Bps ( 0.000 Bps), transfer succeeded.

226 Transfer complete.

RE: Can't see my files on right pane....help!

J.J. — Tue, 13 Nov 2007 21:04:25 GMT

Hi Andrew,

This is probably an issue getting a data channel to view the directory listing. Once you have a made a fresh connection, click the Connection Log button at the bottom and copy/paste what it shows here. It would be best to first enable debug logging in Tools> Options> Logging, though.

Can't see my files on right pane....help!

AndrewM — Wed, 07 Nov 2007 18:45:43 GMT

Hi,

I already posted in the Vista section a while ago, but no one has replied.

Ok, so I had WS FTP Home working fine with vista, no probs. Now though, when I open it and sign on to the server, it does sign on, but I can't se any of my files on the right pane where they should be.

Does anyone know why this is??

This is what I mean:

[img]http://img337.imageshack.us/img337/5655/wsjr9.jpg[/img]

Please help. Thanks!

Andrew