RE: Clients are randomly logged out.

Gene Miller — Wed, 10 Oct 2007 13:22:34 GMT

Go to your options choose Login>Use persistent connection.

RE: Clients are randomly logged out.

bmackrell — Tue, 27 Mar 2007 12:22:15 GMT

We are having this issue as well... has anyone found a cause or a resolution?

Please let us know. Thanks in advance!

RE: Clients are randomly logged out.

Philippe Vanier — Fri, 28 Oct 2005 11:55:19 GMT

We have the same issue,

Please help us quickly!!!

Regards

Philippe Vanier

Clients are randomly logged out.

Lee Lawson — Fri, 10 Jun 2005 09:01:26 GMT

Have clients that are logged out at random. There doesn't seem to be any rhyme or reason as it isn't consistent with anything. Some with stay logged on all day, then the next day get booted off every 30 seconds.

Here's a portion of the log.

6/10/2005 6:54:06 AM IMServer Login message from 10.0.0.31
6/10/2005 6:54:06 AM IMServer jllawson@coc001.coc.dns has logged in from 10.0.0.31
6/10/2005 6:54:07 AM IMServer Status update message from 10.0.0.31
6/10/2005 6:59:27 AM IMServer rhouston@coc001.coc.dns NOOP failed. Removing user rhouston@coc001.coc.dns at 10.3.0.3.
6/10/2005 6:59:27 AM IMServer rhouston@coc001.coc.dns is logging off
6/10/2005 6:59:27 AM IMServer Change status message from 10.0.0.37
6/10/2005 6:59:34 AM IMServer Change status message from 10.0.0.37
6/10/2005 6:59:37 AM IMServer Change status message from 10.0.0.37
6/10/2005 6:59:41 AM IMServer Change status message from 10.0.0.37
6/10/2005 7:01:19 AM IMServer Login message from 10.3.0.1
6/10/2005 7:01:19 AM IMServer testcoc@coc001.coc.dns has logged in from 10.3.0.1
6/10/2005 7:01:22 AM IMServer Status update message from 10.3.0.1
6/10/2005 7:01:44 AM IMServer Request Failed: Request=36, IpAddress=10.3.0.3, ErrorCode=1244, ErrorMsg=Invalid user.
6/10/2005 7:01:45 AM IMServer Request Failed: Request=36, IpAddress=10.3.0.3, ErrorCode=1244, ErrorMsg=Invalid user.
6/10/2005 7:01:45 AM IMServer Request Failed: Request=36, IpAddress=10.3.0.3, ErrorCode=1244, ErrorMsg=Invalid user.
6/10/2005 7:01:46 AM IMServer Login message from 10.3.0.3
6/10/2005 7:01:46 AM IMServer rhouston@coc001.coc.dns has logged in from 10.3.0.3
6/10/2005 7:01:48 AM IMServer Status update message from 10.3.0.3
6/10/2005 7:02:22 AM IMServer Failed to send remote presence:Failed to read protocol version.
A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
6/10/2005 7:02:22 AM IMServer Failed to push status to testcoc@coc001.coc.dns Error=Invalid protocol version.
6/10/2005 7:04:27 AM IMServer testcoc@coc001.coc.dns NOOP failed. Removing user testcoc@coc001.coc.dns at 10.3.0.1.
6/10/2005 7:04:27 AM IMServer testcoc@coc001.coc.dns is logging off
6/10/2005 7:04:35 AM IMServer Change status message from 10.0.0.79

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RE: Clients are randomly logged out.

RE: Clients are randomly logged out.

RE: Clients are randomly logged out.

Clients are randomly logged out.