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RE: Newbie (Sorry) - Incoming Email Slow - Not sure how to fix

Dmitri Elgin — Tue, 17 Aug 2004 23:23:07 GMT

"leave message copy on server" enabled or disabled for Outlook?

RE: Newbie (Sorry) - Incoming Email Slow - Not sure how to fix

ctek — Tue, 17 Aug 2004 18:04:26 GMT

i would gladly help you... but by sending hundreds of emails and not getting the clou, i mostly could help you remotely.

if you want my help and you trust me, you can download www.radmin.com and install it on the server where imail is located. install the tool as a server service (you will be asked at the end) and set up a strong password.

that i can help you remotley, you must run the imail server with a fix ip or a dynamic ip from your provider and the port 4898 standard from radmin should be opened if you are behind a firewall.

if you want my help, just write an email with your IP, the password and time we can arrange the remote session. here in switzerland we have +6 hours to new york for example.

my email is ctek at ctek.ch

Newbie (Sorry) - Incoming Email Slow - Not sure how to fix

LSeg — Tue, 17 Aug 2004 11:58:56 GMT

I use IMail Express 8.05 with Outlook 2003. For the past few days our incoming email has begun taking longer and longer to hit - even as much as an hour and a half. The outgoing isn't a problem.

I've been fumbling through various "screens" for a couple of days, now, and I'm still clueless. I've read a ton of stuff, but it seems the more I read the less I know.

I was hoping someone wouldn't mind taking this really green but fairly intelligent newbie by the hand and maybe walking me through some of the possible fixes?

The person who originally helped set our IMail up barely knew what he was doing, and therefor, wasn't able to tell me much at all. We've been lucky, have been running it for 6 or 7 monts with very few problems. Except the enormous amount of spam I get, due, I'm sure, to the fact I have no idea what I'm doing when I get into the blacklists, etc. And now this.

Thanks in advance,

Edited to add: I did try changing the SMTP security to No Mail Relay, as earlier suggested, and I did notice the mail moving a little quicker (still about 15 minutes lag), but then all the outgoing mail just sat in the spool directory until I "sent" them.

Again, many thanks!