RE: Help, imail server cannot receive email normally

NeoRye — Tue, 17 Jun 2008 22:31:10 GMT

Did you add "jakarta.candp.com" as an aliase to the candp.com primary domain in Imail?

RE: Help, imail server cannot receive email normally

Jason Henline — Sat, 07 Jun 2008 08:31:18 GMT

Check the spam logs for thread 4e2f01f7000009d5.

Help, imail server cannot receive email normally

cp01 — Wed, 04 Jun 2008 23:56:12 GMT

Hi Expert,

Currently my imail server v10 face problem to receive email from some sender to some sub-domain.

for example: <somebody@kangean-energy.com> sent a test email to <somebody@candp.com> and <_test@jakarta.candp.com> , <somebody @candp.com> can receive it, but <_test@jakarta.candp.com> cannot.

here @candp.com is a domain with MX record 203.126.181.40

@jakarta.candp.com is a sub-domain with MX record 203.126.181.42 (@indoneisa,candp.com is main domain, jakarta.candp.com is an alias)

this 2 IP is for same server

When sent test mail from yahoo,hotmail,gmail to these two email address, got no problem.

Please HELP, thanks a lot

below is the log info:

06:05 10:23 SMTPD(4e2d0231000009d1) [203.126.181.40] connect 124.195.16.241 port 24153
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] EHLO keijktms1.kei.kangean-energy.com
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] MAIL FROM: <somebody @kangean-energy.com>
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] RCPT TO: <somebody @candp.com>
06:05 10:23 SMTPD(4e2d0231000009d1) [124.195.16.241] C:\imail\IMail\spool\D4e2d0231000009d1.SMD 2549
06:05 10:23 SMTPD(4e2d0231000009d1) performing antispam checks
06:05 10:23 SMTP-(4e2d0231000009d1) processing C:\imail\IMail\spool\Q4e2d0231000009d1.SMD
06:05 10:23 SMTP-(4e2d0231000009d1) ldeliver candp.com somebody-main (1) somebody @kangean-energy.com 2591
06:05 10:23 SMTP-(4e2d0231000009d1) finished C:\imail\IMail\spool\Q4e2d0231000009d1.SMD status=1

06:05 10:23 SMTPD(4e2f01f7000009d5) [203.126.181.42] connect 124.195.16.241 port 24155
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] EHLO keijktms1.kei.kangean-energy.com
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] MAIL FROM: <somebody @kangean-energy.com>
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] RCPT TO: <_test@jakarta.candp.com>
06:05 10:23 SMTPD(4e2f01f7000009d5) [124.195.16.241] C:\imail\IMail\spool\D4e2f01f7000009d5.SMD 2740
06:05 10:23 SMTPD(4e2f01f7000009d5) performing antispam checks

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RE: Help, imail server cannot receive email normally

RE: Help, imail server cannot receive email normally

Help, imail server cannot receive email normally