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RE: Premium Antispam

mcongosto — Tue, 16 Sep 2008 17:19:44 GMT

[quote]
3) Many of us do not use Imail Anti-spam measures. We use other 3rd party products that are better.[/quote]

John, could you share which product do you use for this? thank you

RE: Premium Antispam

John T — Sat, 19 Jul 2008 06:19:28 GMT

1) Rules can be set on the domain level as well.

2) There is a methology to the way Imail handles and delivers email. It is a specific path. You are trying to alter the route. There are other ways.

3) Many of us do not use Imail Anti-spam measures. We use other 3rd party products that are better.

RE: Premium Antispam

mcongosto — Thu, 17 Jul 2008 17:25:26 GMT

How am I going to tell my 2000+ users that they need to use a rule or an alias if they want to forward their email??? this does not make any sense and there is no way to do it. Its not even a workaround.

Please provide a better solution. Like a bug patch. This is a HUGE bug, its causing me a blacklist in hotmail and yahoo, enough to make my customers walk away. For a commercial solution ipswitch should show a little sense of responsibility.

Thanks.

RE: Premium Antispam

jmiles — Thu, 17 Jul 2008 16:25:19 GMT

Tripp,
Since you are the president of Messaging Products can you tell us when they are going to fix the way the built in forwarding rule works so it doesn't forward on the spam as well?

RE: Premium Antispam

Tripp Allen — Thu, 17 Jul 2008 16:14:39 GMT

You can also do your forwarding based on a rule such as:

If subject doesn't contain x-imail-spam forward to user.....

RE: Premium Antispam

jmiles — Thu, 17 Jul 2008 13:28:43 GMT

The best work around I have come up with is to use aliases. If you have users who forward ALL their email to a hotmail (or other) account then create an alias for them. Use the alias to forward the email. If they need to retrieve the email at an address on the imail server the create a second email account for them to use to 'pop' their email.

Not pretty but it works. When we have individuals leave the organization we create a new account for them, copy the residual emails to that account and then create an alias to forward any future emails they relieve to their manager.

Fortunately aliases abide by spam rules.

RE: Premium Antispam

mcongosto — Wed, 16 Jul 2008 20:34:43 GMT

Since some of my customers forward their mail to their hotmail accounts, it results that i am forwarding lots o spam to hotmail and yahoo and i found out today that we are blacklisted by them.

How can such serious problem not be taken care of?? when forwarding mail spam rules do not apply as they should!

Please please let me know what can i do...

regards.

M

RE: Premium Antispam

jerger — Mon, 21 Apr 2008 17:08:13 GMT

yeah its retarded... so are a lot of other bugs, I mean "features" in imail

RE: Premium Antispam

mcongosto — Mon, 21 Apr 2008 04:02:41 GMT

I completely agree with you jmiles, we should not be using work arounds, the system should work as indented. But the most curious thing is that it seems that no one cares about this, soon its going to be a year since I posted the original question.

regards,

RE: Premium Antispam

jmiles — Tue, 25 Mar 2008 10:13:24 GMT

I suppose that is a work around; however, I don't believe that it should work that way. I shouldn't have to set up a rule in a mail box to filter spam when I pay a subscription to have the Premium Spam working for me. If the header is being tagged then why isn't the message being filtered. Ipswitch needs to work on their rules. A spam rule should run first, then all other rules. Or at least give me the option to decide whether I want the spam rule to work first. Why would I want to forward SPAM with the rest of the emails.

RE: Premium Antispam

ttinkham — Tue, 25 Mar 2008 09:06:40 GMT

Here is what I do. When my system detects SPAM, I have it perpend "X-IMail-SPAM" to the beginning of the subject line. I then have a rule to look for e-mails with "X-IMail-SPAM" in the subject and move them to the SPAM folder. When forwarding, I add a rule to forward the mail when the subject does not contain "X-IMail-SPAM". This allows me to forward all e-mail except for the SPAM. Hope this helps.

RE: Premium Antispam

mcongosto — Sun, 09 Mar 2008 09:32:06 GMT

Actually, your question is not similar, it is the same. I think Tripp didn't understand me the first time, I am pretty sure we are not getting the expected behavior.

Please let me know if you could solve this.

Thanks.

RE: Premium Antispam

jmiles — Thu, 06 Dec 2007 16:46:18 GMT

My question is similar:

We have spam folders set up for each user. Any spam that comes into that users account is tagged with a prefix and then dropped into the spam folder.

If I have an email account and I set up the forward to send ALL emails to another account, the spam messages are tagged with a subject prefix and then delivered to the forwarded users inbox instead of their spam folder.

Forwarded messages are ignoring the delivery rules on both the original recipients account and the forwarded users account.

Why is that so and how can I set it up so that I can forward email messages with out the deluge of spam following?

RE: Premium Antispam

mcongosto — Fri, 26 Oct 2007 03:32:20 GMT

That is what I thought, but then why does it prefixes the subject before forwarding? doesn't make sense.

I will try your advise to see if we get the desired behavior.

thank you.

RE: Premium Antispam

Tripp Allen — Thu, 25 Oct 2007 22:11:46 GMT

forwards take place before the rules, so if you want to forward and deliver to that account, you need to forward to .,user@forwardaddress which will deliver locally as well as forward.

Premium Antispam

mcongosto — Thu, 25 Oct 2007 07:24:51 GMT

Hello

Since my customers found difficult to create rules for spam with subjects prefixed I tried not only prefixing the subject but also moving them to a spam folder. It works great, creating the folder automatically and moving the spam in there.

But, it doesn't work quite well with forwarded spam. For example i have a generic info@ account which forwards to a bunch of people under the same domain. If a spam message is received there the subject is prefixed BUT it is not moved to spam folder but instead is forwarded. And is not sent to spam folder on the final accounts either. I am pretty sure this is not how it should work, since it should apply both actions before forwarding , prefixing the subjects AND moving to folder, not just one.

Thank you.