Ipswitch Forums / General Information / Announcements

Contact Ipswitch & Provide Product Feedback

Brian Smith — Wed, 30 Mar 2005 11:39:04 GMT

Hello Again,

I just wanted to point out the web page to aid you in contacting an Ipswitch representative: http://www.ipswitch.com/company/contact/index.html

Also, on that page you'll find a link to our product feedback form: http://www.ipswitch.com/company/prodfeedback.asp

We encourage you to submit your product feedback and wish list items for consideration.

Best Regards,

Brian Smith
Internet Marketing Manager
Ipswitch, Inc
www.ipswitch.com

Support Options

Brian Smith — Thu, 12 Aug 2004 09:39:38 GMT

Hello,

Hope you're enjoying the online forums. It's nice to see that the community continues to grow and that you're helping each other out. Should you need direct assistance from Ipswitch technical support, or additional support information, check out these options:

- Our extensive KnowledgeBase contains thousands of documents to help you find answers to your questions quickly and easily.
http://support.ipswitch.com/kb/

- Service Agreements provide you with live access to our technical support groups via phone and e-mail. Service Agreements also include software updates and upgrades.
http://www.ipswitch.com/products/service_agreement/index.html

- The support sections on Ipswitch.com include in-depth technical and customer support information:
http://www.ipswitch.com/support/index.html

Best Regards,

Brian Smith
bsmith@ipswitch.com
Internet Marketing Manager
Ipswitch, Inc.
www.ipswitch.com
www.ftpplanet.com

Introducing Ipswitch Online Forums

Brian Smith — Mon, 12 Jul 2004 14:01:53 GMT

Ipswitch has created these forums to enable you to share Ipswitch product ideas and experiences with each other online. These Forums are generally unmoderated, but we will occasionally post comments. If you require direct Ipswitch assistance, please contact technical support.

Please note: anyone who sends offensive or abusive messages will be barred from the Forum.

Enjoy and be kind!

Best Regards,

Brian Smith
Internet Marketing Manager
Ipswitch, Inc.