Unable to delete paused transfer from Transfer Manager

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Unable to delete paused transfer from Transfer ManagerExpand / Collapse
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Posted 10/2/2005 10:32:40 AM
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I am unable to delete a paused transfer in Transfer Manager. Basically I had an old transfer that I had started which spanned several subdirectories. The transfer had an error and I decided not to continue with the transfer. Now when I open WS_FTP Pro and perform a transfer, I still see the old transfer sitting there in a Paused state.

If I right click on the highest level of the paused transfer, I get the menu options of Start, Schedule, Select All, Properties, and Log. Pause and Delete are greyed out and unselectable. I understand why Pause is greyed out - the transfer is already paused. I don't understand why Delete is greyed out.

If I Start the transfer, all levels below it get set to Pending. Nothing is being transferred. Delete is still greyed out (along with Start), so I can not delete the transfer.

When I look at the properties, it says 0 files and 173 folders in the Contains field. When I try to expand each sub-folder, I do not see any files to be transferred.

I have since started another transfer that retrieved my files, but how can I remove this transfer from the transfer manager? Is there a manual way (regedit, edit ini files, etc)? Or will upgrading to the 8.03 release allow me to delete within the application (bug fix)?

WS_FTP Pro Version 8.0 2003.05.23 running on WinME (ya, ya, I know - upgrade to XP - I am moving things to my XP box slowly by surely - probably in time for XP to be phased out).


- Chris
WS_FTP Pro 8 user
Post #10952
Posted 10/3/2005 8:42:46 AM
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Hi,

     The information for the transfer manager is stored in C:\Program Files\Common Files\Ipswitch\WS_FTP\requests.dat.  You can delete this file and it will be recreated.

Julie

Post #10959
Posted 10/3/2005 9:58:59 AM
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Thanks, Julie, I'll try that tonight. Does that file sometimes get corrupt if downloads are not complete between executions or reboots?


- Chris
WS_FTP Pro 8 user
Post #10963
Posted 10/3/2005 10:23:42 AM
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Hey Chris,

     I'm really not sure what the cause is.  You might be able to send the requests.dat file to Tech Support to see if they can reproduce and identify.

Julie

Post #10965
Posted 10/3/2005 5:44:21 PM
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The fix worked! Thanks! Too late to send it to tech support - I already deleted it before I looked back here. Anyway, now it is not cluttering up my transfer manager window.

Is it worth upgrading to 9 from 8? Are there many things a casual ftp user will benefit from? Or should I hold out a revision?


- Chris
WS_FTP Pro 8 user
Post #11014
Posted 11/29/2008 12:01:18 PM


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In version 8, running Windows XP Pro I found the dat file located here.

C:\Documents and Settings\username\Application Data\Ipswitch\WS_FTP

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