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| | | Forum Newbie
Group: Forum Members
Last Login: 12/22/2008 9:52:14 AM
Posts: 8, Visits: 30 |
| We are evaluating WS_FTP Professional. Since I cannot email support with this problem I will have to post it here.
For some reason it is having trouble opening a local folder/file. I am trying to GET into c:\temp folder which is wide open (security wise).
LOG:
[-1,11/19/2008 9:21:54 AM,4]Starting request
[31,11/19/2008 9:21:54 AM,0]TYPE A
[31,11/19/2008 9:21:54 AM,0]200 Type set to A.
[31,11/19/2008 9:21:54 AM,0]PASV
[31,11/19/2008 9:21:54 AM,0]227 Entering Passive Mode (xxx,xxx,xxx,xx,15,198)
[31,11/19/2008 9:21:54 AM,0]connecting data channel to xxx.xxx.xx.xx:15,198(4038)
[31,11/19/2008 9:21:54 AM,0]data channel connected to xxx.xxx.xx.xx:15,198(4038)
[31,11/19/2008 9:21:54 AM,0]RETR PAKLIST
[31,11/19/2008 9:21:54 AM,0]150 Opening data connection for PAKLIST (192.168.62.131,2361d) (135224 bytes).
[31,11/19/2008 9:21:54 AM,3]Download failed to open local file "c:\temp" for writing
[31,11/19/2008 9:21:54 AM,1]Cancelling transfer: Telling server to stop sending data.
[31,11/19/2008 9:21:54 AM,0]Canceling operation...
[31,11/19/2008 9:21:54 AM,0]Sent "ABOR" ... waiting for response
[31,11/19/2008 9:21:54 AM,0]226 Transfer complete.
[31,11/19/2008 9:21:55 AM,0]225 ABOR command successful.
[-1,11/19/2008 9:21:59 AM,4]Starting request
[0,11/19/2008 9:21:59 AM,1]Finding Host HYDRA ...
[0,11/19/2008 9:21:59 AM,1]Connecting to xxx.xxx.xx.xx:21
[0,11/19/2008 9:21:59 AM,1]Connected to xxx.xxx.xx.xx:21 in 0.015625 seconds, Waiting for Server Response
[0,11/19/2008 9:22:00 AM,0]220 FTP SERVER T9552G08 (Version G08 TANDEM 15JUN2007) ready.
[0,11/19/2008 9:22:00 AM,0]Host type (1): Tandem
[0,11/19/2008 9:22:00 AM,0]USER FOO
[0,11/19/2008 9:22:00 AM,0]331 Password required for FOO.
[0,11/19/2008 9:22:00 AM,0]PASS (hidden)
[0,11/19/2008 9:22:00 AM,0]230 User FOO logged in. GUARDIAN API enabled
[0,11/19/2008 9:22:00 AM,0]Host type (I): Tandem
[0,11/19/2008 9:22:00 AM,0]PWD
[0,11/19/2008 9:22:00 AM,0]257 "\BLAH.$FOO.FOO" is current default.
[0,11/19/2008 9:22:00 AM,0]CWD $BACKUP.PAKFILES
[0,11/19/2008 9:22:00 AM,0]250 CWD command successful.
[32,11/19/2008 9:22:00 AM,0]CWD \BLAH.$FOO.PAKFILES
[32,11/19/2008 9:22:00 AM,0]250 CWD command successful.
[32,11/19/2008 9:22:00 AM,0]TYPE A
[32,11/19/2008 9:22:00 AM,0]200 Type set to A.
[32,11/19/2008 9:22:00 AM,0]PASV
[32,11/19/2008 9:22:00 AM,0]227 Entering Passive Mode (xxx.xxx.xx.xx,17,128)
[32,11/19/2008 9:22:00 AM,0]connecting data channel to xxx.xxx.xx.xx:17,128(4480)
[32,11/19/2008 9:22:00 AM,0]data channel connected to xxx.xxx.xx.xx:17,128(4480)
[32,11/19/2008 9:22:00 AM,0]RETR PAKLIST
[32,11/19/2008 9:22:00 AM,0]150 Opening data connection for PAKLIST (192.168.62.131,2363d) (135224 bytes).
[32,11/19/2008 9:22:00 AM,3]Download failed to open local file "c:\temp" for writing
[32,11/19/2008 9:22:00 AM,1]Cancelling transfer: Telling server to stop sending data.
[32,11/19/2008 9:22:00 AM,0]Canceling operation...
[32,11/19/2008 9:22:00 AM,0]Sent "ABOR" ... waiting for response
[32,11/19/2008 9:22:00 AM,0]226 Transfer complete.
[32,11/19/2008 9:22:00 AM,0]225 ABOR command successful.
[32,11/19/2008 9:22:00 AM,0]QUIT
[32,11/19/2008 9:22:00 AM,0]221 Goodbye.
[32,11/19/2008 9:22:00 AM,0]Connection closed. Ready for next connection.
[-1,11/19/2008 9:22:05 AM,4]Starting request
[0,11/19/2008 9:22:05 AM,1]Finding Host HYDRA ...
[0,11/19/2008 9:22:05 AM,1]Connecting to xxx.xxx.xx.xx:21
[0,11/19/2008 9:22:05 AM,1]Connected to xxx.xxx.xx.xx:21 in 0.015625 seconds, Waiting for Server Response
[0,11/19/2008 9:22:06 AM,0]220 FTP SERVER T9552G08 (Version G08 TANDEM 15JUN2007) ready.
[0,11/19/2008 9:22:06 AM,0]Host type (1): Tandem
[0,11/19/2008 9:22:06 AM,0]USER FOO
[0,11/19/2008 9:22:06 AM,0]331 Password required for FOO.
[0,11/19/2008 9:22:06 AM,0]PASS (hidden)
[0,11/19/2008 9:22:06 AM,0]230 User FOO logged in. GUARDIAN API enabled
[0,11/19/2008 9:22:06 AM,0]Host type (I): Tandem
[0,11/19/2008 9:22:06 AM,0]PWD
[0,11/19/2008 9:22:06 AM,0]257 "\HYDRA.$SYSTEM.SYSTEM" is current default.
[0,11/19/2008 9:22:06 AM,0]CWD $BACKUP.PAKFILES
[0,11/19/2008 9:22:06 AM,0]250 CWD command successful.
[33,11/19/2008 9:22:06 AM,0]CWD \HYDRA.$BACKUP.PAKFILES
[33,11/19/2008 9:22:06 AM,0]250 CWD command successful.
[33,11/19/2008 9:22:06 AM,0]TYPE A
[33,11/19/2008 9:22:06 AM,0]200 Type set to A.
[33,11/19/2008 9:22:06 AM,0]PASV
[33,11/19/2008 9:22:06 AM,0]227 Entering Passive Mode (xxx.xxx.xx.xx,19,101)
[33,11/19/2008 9:22:06 AM,0]connecting data channel to xxx.xxx.xx.xx:19,101(4965)
[33,11/19/2008 9:22:06 AM,0]data channel connected to xxx.xxx.xx.xx:19,101(4965)
[33,11/19/2008 9:22:06 AM,0]RETR PAKLIST
[33,11/19/2008 9:22:06 AM,0]150 Opening data connection for PAKLIST (xxx.xxx.xx.xx,2371d) (135224 bytes).
[33,11/19/2008 9:22:06 AM,3]Download failed to open local file "c:\temp" for writing
[33,11/19/2008 9:22:06 AM,1]Cancelling transfer: Telling server to stop sending data.
[33,11/19/2008 9:22:06 AM,0]Canceling operation...
[33,11/19/2008 9:22:06 AM,0]Sent "ABOR" ... waiting for response
[33,11/19/2008 9:22:06 AM,0]226 Transfer complete.
[33,11/19/2008 9:22:06 AM,0]225 ABOR command successful.
[-1,11/19/2008 9:22:06 AM,4]Transfer request completed with status: Failed, 1 SubItem(s) failed
[-1,11/19/2008 9:22:06 AM,4]Transfer log was saved at C:\Documents and Settings\Administrator.ITS\Application Data\Ipswitch\WS_FTP\Logs\TransferReq1-00009.log
[33,11/19/2008 9:22:06 AM,0]QUIT
[33,11/19/2008 9:22:06 AM,0]221 Goodbye.
[33,11/19/2008 9:22:06 AM,0]Connection closed. Ready for next connection.
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Supreme Being
Group: Forum Administrators
Last Login: Today @ 4:06:09 PM
Posts: 78, Visits: 138 |
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| | | Forum Newbie
Group: Forum Members
Last Login: 12/22/2008 9:52:14 AM
Posts: 8, Visits: 30 |
| LDW (11/19/2008)
How are you trying to transfer the file? Are you using the command line utility, or trying to manually transfer the file through the FTP Pro gui?
I am using WS_FTP Pro gui.
Cmd line ftp works fine as it always has. If you notice, for the Tandem, we have to give command of 'quote Guardian'. I have done this in the WS_FTP gui but this affects the remote machine.
Cmd line text:
C:\temp>ftp sdev
Connected to MACHINE.
220 FTP SERVER T9552G07 (Version 3.u TANDEM 11MAY2004) ready.
User (MACHINE none)): USER
331 Password required for USER
Password:
230 User USER logged in. GUARDIAN API enabled
ftp> quote guardian
257 Guardian API enabled.
ftp> ascii
200 Type set to A.
ftp> cd $backup.pakfiles
250 CWD command successful.
ftp> dir
200 PORT command successful.
150 Opening data connection for MACHINE. (xxx.xxx.xx.xx,3026d) (
0 bytes).
File Code EOF Last Modification Owner RWEP
PAK 1729 513112914 14-Nov-08 09:00:42 255,255 "nnnn"
PAKLIST 101 454812 14-Nov-08 09:00:43 255,255 "nnnn"
226 Transfer complete.
ftp: 209 bytes received in 0.05Seconds 4.54Kbytes/sec.
ftp> get paklist
200 PORT command successful.
150 Opening data connection for paklist (xxx,3027d) (454812 bytes).
226 Transfer complete.
ftp: 599339 bytes received in 0.70Seconds 852.54Kbytes/sec.
ftp> |
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| | |
Supreme Being
Group: Forum Administrators
Last Login: Today @ 4:06:09 PM
Posts: 78, Visits: 138 |
| | Any commands you send through FTP (command line or the Pro GUI) are acting on the server. Looking at the logs, it looks like the Guardian API is already enabled before you sent the 'quote guardian' command. Also, I don't see where this command was sent using FTP Pro. Can you turn off PASV mode in the site profile for FTP Pro so we can compare the transfer the command line did to WS_FTP more accurately? Also, connect using the command line again and run a 'pwd' command after the CD. I want to make sure we are showing the same directory for each connection. Is there any chance you could setup a test connection so we could try to duplicate the behavior you are seeing?
Carey W.
Ipswitch, Inc.
Email Support: http://www.ipswitch.com/support/email_support.asp |
| |
| | | Forum Newbie
Group: Forum Members
Last Login: 12/22/2008 9:52:14 AM
Posts: 8, Visits: 30 |
| LDW (11/19/2008)
Any commands you send through FTP (command line or the Pro GUI) are acting on the server. Looking at the logs, it looks like the Guardian API is already enabled before you sent the 'quote guardian' command. Also, I don't see where this command was sent using FTP Pro.
Can you turn off PASV mode in the site profile for FTP Pro so we can compare the transfer the command line did to WS_FTP more accurately? Also, connect using the command line again and run a 'pwd' command after the CD. I want to make sure we are showing the same directory for each connection. Is there any chance you could setup a test connection so we could try to duplicate the behavior you are seeing?
Connection Log:
Finding Host FOO ...
Connecting to xx.xx.xx.46:21
Connected to xx.xx.xx.46:21 in 0.015625 seconds, Waiting for Server Response
220 FTP SERVER T9552G08 (Version G08 TANDEM 15JUN2007) ready.
Host type (1): Tandem
USER FOO.FOO
331 Password required for FOO.FOO.
PASS (hidden)
230 User FOO.FOO logged in. GUARDIAN API enabled
Host type (I): Tandem
PWD
257 "\FOO.$SYSTEM.SYSTEM" is current default.
CWD $BACKUP.PAKFILES
250 CWD command successful.
PWD257 "\FOO.$BACKUP.PAKFILES" is current default.
TYPE A
200 Type set to A.
PORT xx.xx.xx,131,6,161
200 PORT command successful.
LIST
150 Opening data connection for $BACKUP.PAKFILES. (xx.xx.xx.131,1697d) (0 bytes).
transferred 209 bytes in < 0.001 seconds, 1672.000 kbps ( 209.000 kBps), transfer succeeded.
226 Transfer complete.
Starting request
TYPE A
200 Type set to A.
PORT xx.xx.xx,131,6,166
200 PORT command successful.
RETR PAKLIST
150 Opening data connection for PAKLIST (xx.xx.xx.131,1702d) (135224 bytes).
Download failed to open local file "f:\Backups\FOO\111408" for writing
Cancelling transfer: Telling server to stop sending data.
Canceling operation...
Sent "ABOR" ... waiting for response
226 Transfer complete.
225 ABOR command successful.
Starting request
Starting request
Transfer request completed with status: Failed, 1 SubItem(s) failed
Transfer log was saved at C:\Documents and Settings\Administrator.ITS\Application Data\Ipswitch\WS_FTP\Logs\TransferReq1-00012.log
TransferReq1-00012.log
[-1,11/20/2008 3:40:27 PM,4]Starting request
[45,11/20/2008 3:40:27 PM,0]TYPE A
[45,11/20/2008 3:40:27 PM,0]200 Type set to A.
[45,11/20/2008 3:40:27 PM,0]PORT xx.xx.xx,131,6,166
[45,11/20/2008 3:40:27 PM,0]200 PORT command successful.
[45,11/20/2008 3:40:27 PM,0]RETR PAKLIST
[45,11/20/2008 3:40:27 PM,0]150 Opening data connection for PAKLIST (xx.xx.xx.131,1702d) (135224 bytes).
[45,11/20/2008 3:40:27 PM,3]Download failed to open local file "f:\Backups\FOO\111408" for writing
[45,11/20/2008 3:40:27 PM,1]Cancelling transfer: Telling server to stop sending data.
[45,11/20/2008 3:40:27 PM,0]Canceling operation...
[45,11/20/2008 3:40:27 PM,0]Sent "ABOR" ... waiting for response
[45,11/20/2008 3:40:27 PM,0]226 Transfer complete.
[45,11/20/2008 3:40:27 PM,0]225 ABOR command successful.
[-1,11/20/2008 3:40:32 PM,4]Starting request
[0,11/20/2008 3:40:32 PM,1]Finding Host FOO ...
[0,11/20/2008 3:40:32 PM,1]Connecting to xx.xx.xx.46:21
[0,11/20/2008 3:40:32 PM,1]Connected to xx.xx.xx.46:21 in 0.015625 seconds, Waiting for Server Response
[0,11/20/2008 3:40:32 PM,0]220 FTP SERVER T9552G08 (Version G08 TANDEM 15JUN2007) ready.
[0,11/20/2008 3:40:32 PM,0]Host type (1): Tandem
[0,11/20/2008 3:40:32 PM,0]USER FOO.FOO
[0,11/20/2008 3:40:33 PM,0]331 Password required for FOO.FOO.
[0,11/20/2008 3:40:33 PM,0]PASS (hidden)
[0,11/20/2008 3:40:33 PM,0]230 User FOO.FOO logged in. GUARDIAN API enabled
[0,11/20/2008 3:40:33 PM,0]Host type (I): Tandem
[0,11/20/2008 3:40:33 PM,0]PWD
[0,11/20/2008 3:40:33 PM,0]257 "\FOO.$SYSTEM.SYSTEM" is current default.
[0,11/20/2008 3:40:33 PM,0]CWD $BACKUP.PAKFILES
[0,11/20/2008 3:40:33 PM,0]250 CWD command successful.
[46,11/20/2008 3:40:33 PM,0]CWD \FOO.$BACKUP.PAKFILES
[46,11/20/2008 3:40:33 PM,0]250 CWD command successful.
[46,11/20/2008 3:40:33 PM,0]TYPE A
[46,11/20/2008 3:40:33 PM,0]200 Type set to A.
[46,11/20/2008 3:40:33 PM,0]PORT xx.xx.xx,131,6,170
[46,11/20/2008 3:40:33 PM,0]200 PORT command successful.
[46,11/20/2008 3:40:33 PM,0]RETR PAKLIST
[46,11/20/2008 3:40:33 PM,0]150 Opening data connection for PAKLIST (xx.xx.xx.131,1706d) (135224 bytes).
[46,11/20/2008 3:40:33 PM,3]Download failed to open local file "f:\Backups\FOO\111408" for writing
[46,11/20/2008 3:40:33 PM,1]Cancelling transfer: Telling server to stop sending data.
[46,11/20/2008 3:40:33 PM,0]Canceling operation...
[46,11/20/2008 3:40:33 PM,0]Sent "ABOR" ... waiting for response
[46,11/20/2008 3:40:33 PM,0]226 Transfer complete.
[46,11/20/2008 3:40:33 PM,0]225 ABOR command successful.
[46,11/20/2008 3:40:33 PM,0]QUIT
[46,11/20/2008 3:40:33 PM,0]221 Goodbye.
[46,11/20/2008 3:40:33 PM,0]Connection closed. Ready for next connection.
[-1,11/20/2008 3:40:38 PM,4]Starting request
[0,11/20/2008 3:40:38 PM,1]Finding Host FOO ...
[0,11/20/2008 3:40:38 PM,1]Connecting to xx.xx.xx.46:21
[0,11/20/2008 3:40:38 PM,1]Connected to xx.xx.xx.46:21 in 0.000000 seconds, Waiting for Server Response
[0,11/20/2008 3:40:38 PM,0]220 FTP SERVER T9552G08 (Version G08 TANDEM 15JUN2007) ready.
[0,11/20/2008 3:40:38 PM,0]Host type (1): Tandem
[0,11/20/2008 3:40:38 PM,0]USER FOO.FOO
[0,11/20/2008 3:40:39 PM,0]331 Password required for FOO.FOO.
[0,11/20/2008 3:40:39 PM,0]PASS (hidden)
[0,11/20/2008 3:40:39 PM,0]230 User FOO.FOO logged in. GUARDIAN API enabled
[0,11/20/2008 3:40:39 PM,0]Host type (I): Tandem
[0,11/20/2008 3:40:39 PM,0]PWD
[0,11/20/2008 3:40:39 PM,0]257 "\FOO.$SYSTEM.SYSTEM" is current default.
[0,11/20/2008 3:40:39 PM,0]CWD $BACKUP.PAKFILES
[0,11/20/2008 3:40:39 PM,0]250 CWD command successful.
[47,11/20/2008 3:40:39 PM,0]CWD \FOO.$BACKUP.PAKFILES
[47,11/20/2008 3:40:39 PM,0]250 CWD command successful.
[47,11/20/2008 3:40:39 PM,0]TYPE A
[47,11/20/2008 3:40:39 PM,0]200 Type set to A.
[47,11/20/2008 3:40:39 PM,0]PORT xx.xx.xx,131,6,174
[47,11/20/2008 3:40:39 PM,0]200 PORT command successful.
[47,11/20/2008 3:40:39 PM,0]RETR PAKLIST
[47,11/20/2008 3:40:39 PM,0]150 Opening data connection for PAKLIST (xx.xx.xx.131,1710d) (135224 bytes).
[47,11/20/2008 3:40:39 PM,3]Download failed to open local file "f:\Backups\FOO\111408" for writing
[47,11/20/2008 3:40:39 PM,1]Cancelling transfer: Telling server to stop sending data.
[47,11/20/2008 3:40:39 PM,0]Canceling operation...
[47,11/20/2008 3:40:39 PM,0]Sent "ABOR" ... waiting for response
[47,11/20/2008 3:40:39 PM,0]226 Transfer complete.
[47,11/20/2008 3:40:39 PM,0]225 ABOR command successful.
[-1,11/20/2008 3:40:39 PM,4]Transfer request completed with status: Failed, 1 SubItem(s) failed
[-1,11/20/2008 3:40:39 PM,4]Transfer log was saved at C:\Documents and Settings\Administrator.ITS\Application Data\Ipswitch\WS_FTP\Logs\TransferReq1-00012.log
[47,11/20/2008 3:40:39 PM,0]QUIT
[47,11/20/2008 3:40:39 PM,0]221 Goodbye.
[47,11/20/2008 3:40:39 PM,0]Connection closed. Ready for next connection.
PWD:
ftp> pwd
257 "\FOO.$BACKUP.PAKFILES" is current default.
ftp>
I'm assuming you meant to get clearance to go through our firewall with a test connection. Highly doubt I can get permission for that.
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| | | Forum Newbie
Group: Forum Members
Last Login: 12/22/2008 9:52:14 AM
Posts: 8, Visits: 30 |
| I uninstalled the recently downloaded version of WS_FTP. We reverted back to version 6.70 2001.03.28. The 6.7 version works. I do not get the error about being unable to open a local file. I didn't jack with any of the settings, works as it always has.
Would like to get this latest version working so we can buy and set up the scheduling features. |
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