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| | | Time Traveler
Group: Forum Members
Last Login: 12/11/2008 9:48:28 AM
Posts: 148, Visits: 128 |
| Hi, The Imail reporting batch utility that's included with the product seems to have a problem? When I run it, I can get sensible date for all categories (e.g., POP logins/failures, IMAP logins/failures, SMTP connections/failures, etc) - however, anything that's "Webmail" related provides NO data whatsoever. Did I miss a configuration option in Imail that causes it to NOT output the expected log files? My spool folder only has a W21*.log file a few times a month, which only contains a handful of http logs lines. Every few weeks I have a W11*.log file with usually just a line or two. So I simply don't HAVE any daily "W*" files I could include when I run CANALYZE.EXE - although I have significant web activity. Did IPswitch forgot to update this batch utility to match the current webmail version - which leaves out a big portion of our Imail end user activity? (If there are no plans to offer COMPLETE reporting, then those reports should be suppressed.) Here's what the "Webmail" portion of the reports look like: Web Logins Total - 0 Occurrences Description Web Files Total - 1 Occurrences Description 1 fix Web Head Requests Total - 0 Occurrences Description Web Hits Total - 1 Occurrences Description 1 Web Errors Total - 0 Occurrences Description
Best Regards,
Andy Schmidt |
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| | | Forum Guru
Group: Forum Members
Last Login: 1/1/2009 8:28:32 PM
Posts: 1,683, Visits: 891 |
| Andy, as I posted last night on the email forum, Imail 10.x uses IIS for webmail. As such, webmail logging will be per IIS configuration and IIS logging.
John T
eServices For You"Life is a succession of lessons which must be lived to be understood." Ralph Waldo Emerson (1802-1882) |
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| | | Time Traveler
Group: Forum Members
Last Login: 12/11/2008 9:48:28 AM
Posts: 148, Visits: 128 |
| | Hi John, Yes, IIS does the logging of HTTP requests. But, that doesn't address the CANALYZE reporting question/issue. It makes no sense for CANALYZE to include reports that don't work! Removing those reports and simply and pointing to IIS logs doesn't address the issue, because IIS logs only log HTTP requests NOT "application level" events. Also, IIS doesn't track logged in users, because every IMail user impersonates through the IIS anonymous. So - I can't possibly get a breakdown of activity level "per user" or "per hosted domain". Whats necessary is that their .NET code has to create IMail log files for the application events (such as logon successes, userids, logon failures etc) - so that CANALYZE CAN give me a FULL reporting of the system's activities.
Best Regards,
Andy Schmidt |
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