|
| | |
Forum Newbie
Group: Forum Members
Last Login: 12/31/2008 8:40:52 AM
Posts: 3, Visits: 18 |
| | I installed WhatsConnected was prompted to re-activate WUG, plugged in the serial number, did an offline activation. Closed WUG/WhatsConnected after some work, opened it again; rinse lather repeat. No matter what I do I'm prompted to activate WUG again. Very frustrating to the point my next question will be; how do I get rid of WhatsConnected. |
|
|
| | |
Supreme Being
Group: Administrators
Last Login: Yesterday @ 3:35:11 PM
Posts: 103, Visits: 151 |
| What is the serial number that you are trying to activate with? Also, what happens when you go through the activation process, are there any errors? Are you seeing a success message?
Thanks
--------------------------------------------------
Jason Williams
Member of the WhatsUp Gold team
Twitter: WUG_Guru
|
|
|
| | |
Forum Newbie
Group: Forum Members
Last Login: 12/31/2008 8:40:52 AM
Posts: 3, Visits: 18 |
| | There is a success message. I've used both serials (WUG and WhatsConnected). |
|
|
| | |
Time Traveler
Group: Administrators
Last Login: Today @ 1:35:12 PM
Posts: 326, Visits: 991 |
| The license type for the WhatsConnected TPP is an evaluation license. This is why you are seeing this dialog. Click "Continue Evaluation" in order to use the product. Once the TPP has ended, you can enter your current serial and the product will be activated as a normal license. The TPP license expires on December 10th.
Hope this helps,
Jason |
|
|
| | |
Forum Newbie
Group: Forum Members
Last Login: 12/31/2008 8:40:52 AM
Posts: 3, Visits: 18 |
| | How do I uninstall WhatsConnected then? I'm not using it as its current form and scalability is worthless to me. Great product though. |
|
|
| | |
Time Traveler
Group: Administrators
Last Login: Today @ 1:35:12 PM
Posts: 326, Visits: 991 |
| Hi,
Our primary objective during the Technical Preview Program is to get feedback from users like yourself. We want to better understand how the products are being used and any issues that are encountered. Hopefully we can work to improve the product to better meet expectations. We've contacted you directly to try and get more information based on your comments.
Did my last post clear up the licensing questions? Can you elaborate on the scalability issues?
Jason |
|
|
| | |
Forum Newbie
Group: Forum Members
Last Login: 11/5/2008 7:10:22 AM
Posts: 2, Visits: 6 |
| I am facing the samewith Licensing(evaluation). My serial Number is [REMOVED]
What next? How doi get an evaluation license to activate the application.
Does an evaluation user get technical support? I tried to submit an request with support. I mentioned this licensing problem in detailed. When i submitted the request, it quit with an error message.
Gautham |
|
|
| | |
Time Traveler
Group: Administrators
Last Login: Today @ 1:35:12 PM
Posts: 326, Visits: 991 |
| |
|
| | |
Forum Newbie
Group: Forum Members
Last Login: 11/5/2008 7:10:22 AM
Posts: 2, Visits: 6 |
| Hi,
I need help only with WhatsUPGold Premium edition. I believe, i posted in the wrong place. Is it possible for you to assist me or point me where to get the assistance.
Gautham |
|
|
| |