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| | | Forum Newbie
Group: Forum Members
Last Login: 9/18/2008 4:40:51 AM
Posts: 3, Visits: 9 |
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I have worked with WS_FTP Pro 2007 on Vista Business (32 bit) for a while, when all of a sudden it won't start anymore, but gives a message saying: "WS_FTP does not appear to have been installed correctly for the current user. IPswitch WS_FTP wil exit".
Strange because there is only one user for my computer and that user (myself) has administrator priviliges.
If I want to use the program, I need to reinstall it. Completetly uninstalling it and reinstalling it as administrator (which I did the first time) doesn not help.
Is there any soultion for this problem?
Thanks in advance for your help :-)
Gurt |
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Supreme Being
Group: Forum Administrators
Last Login: Today @ 4:06:09 PM
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| | | Forum Newbie
Group: Forum Members
Last Login: 9/18/2008 4:40:51 AM
Posts: 3, Visits: 9 |
| | Thanks for responding, I did all that extensively, but that does not solve my problem.
I disabled firewalls, virusscanners, and any other program that might interfere with registry changes and things like that, but to no avail. Any more suggestions would be very welcome :-) Cheers,
Gurt |
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| | | Forum Newbie
Group: Forum Members
Last Login: 9/18/2008 4:40:51 AM
Posts: 3, Visits: 9 |
| Considering the facts that:
- There does not seem to be a clear solution to this problem on this forum...
- I need to pay for a service in order to get an application that I paid for to work, hence Ipswitch does not itself believe in the applications they build...
- Other peoples responses on this forum on the lousy support and service in general of Ipswitch...
- I need this application now for my business and apparently I cannot rely on it, nor the support...
... I have decided not to wait for a solution from Ipswitch, nor spend extra money on their service to try and get a working solution for this problem. I have just now bought a copy of CuteFTP of which I hear a lot of good things.
What an unbelievable disappointment. Another Ipswitch customer out the door.
Cya,
Gurt |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/10/2008 7:28:56 PM
Posts: 2, Visits: 4 |
| I'm having exactly the same problem, but with WS_FTP Home (also a "paid for" product). Like you, I've been using it successfully for over a year, but noticed a problem when I brought up IE7 (normally I use FireFox) and got a message: "WS_FTP cannot start".
I then tried to start WS_FTP and got the message: "WS_FTP does not appear to have been installed correctly for the current user. IPswitch WS_FTP will exit".
I am able to run WS_FTP, but only as Administrator (even tho I'm sole user (with Admin privileges)).
My OS is Vista Ultimate. |
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Time Traveler
Group: Forum Administrators
Last Login: 1/2/2009 5:04:15 PM
Posts: 190, Visits: 433 |
| Have you walked through the KB article and still have the issue?
Travis G. Ipswitch, Inc. |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/10/2008 7:28:56 PM
Posts: 2, Visits: 4 |
| The KB article suggests solving the problem by disabling the UAC.
I was hoping to find a solution without leaving my computer exposed to greater risk. |
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| | | Forum Newbie
Group: Forum Members
Last Login: 11/7/2008 5:25:24 PM
Posts: 2, Visits: 4 |
| After using WS-FTP pro for a long time I just got this same message. I reinstalled it, then disabled UAC as suggested. It will work properly that way or if I run it as administrator. BUT it doesn't work as it should nor like it did a couple hours ago.
I've paid for and run this SW for a long time.
Do you have any suggestions? |
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| | | Forum Newbie
Group: Forum Members
Last Login: 11/7/2008 5:25:24 PM
Posts: 2, Visits: 4 |
| It must be they don't look at this!!!!!!
A good thing to keep in mind in the future. |
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