WS FTP File transfer failure on files > 20000 bytes

To the Ipswitch web site

Ipswitch Forums
Home   
Search
   Members   Calendar   Who's On
Welcome Guest ( Login | Register )
    
Recent Posts
  
Popular Topics

Home » File Transfer » WS_FTP Professional » WS FTP File transfer failure on files >...

14 posts, Page 2 of 2
««12

WS FTP File transfer failure on files > 20000 bytesExpand / Collapse
Rate Topic
Display Mode
Topic Options
Author
Message
LDW
Posted 10/1/2008 10:37:55 AM


Supreme Being

Supreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme BeingSupreme Being

Group: Forum Administrators
Last Login: Today @ 4:06:09 PM
Posts: 78, Visits: 138
Hi Leo, there is not an issue with SSH transfers in general.  This issue has been reported a few times but there is not a single specific fix that I have seen yet.  Can you enable debug logging on your client and try the connection / transfer again?  I would like you to send me the complete debug log once you see the transfer failure as listed in the initial post.

Carey W.
Ipswitch, Inc.
Email Support: http://www.ipswitch.com/support/email_support.asp
Post #47404
LeoTUG
Posted 10/1/2008 3:10:05 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 10/2/2008 11:50:21 AM
Posts: 3, Visits: 13
Is this what you are looking for?

-----------------------------------------

Finding Host sftp.tradinggrid.gxs.com ...

[2008.10.01 14:54:04.683] Connecting to 204.90.130.72:22

[2008.10.01 14:54:04.714] Connected to 204.90.130.72:22 in 0.031200 seconds, Waiting for Server Response

[2008.10.01 14:54:04.745] Server Welcome: SSH-2.0-GXSSSHD_Comments

[2008.10.01 14:54:04.745] Client Version: SSH-2.0-WS_FTP-2007.1-2007.11.12

[2008.10.01 14:54:04.777] KexInitPacket (Server):  no kex guess present

[2008.10.01 14:54:04.777] KexAlgorithms

[2008.10.01 14:54:04.777] diffie-hellman-group14-sha1,diffie-hellman-group1-sha1

[2008.10.01 14:54:04.777] 00:  diffie-hellman-group14-sha1

[2008.10.01 14:54:04.777] 01:  diffie-hellman-group1-sha1

[2008.10.01 14:54:04.777] ServerHostKeyAlgorithms

[2008.10.01 14:54:04.777] ssh-dss,ssh-rsa

[2008.10.01 14:54:04.777] 00:  ssh-dss

[2008.10.01 14:54:04.777] 01:  ssh-rsa

[2008.10.01 14:54:04.777] CsEncryptionAlgorithms

[2008.10.01 14:54:04.777] aes128-cbc,twofish192-cbc,cast128-cbc,twofish256-cbc,twofish128-cbc,3des-cbc,blowfish-cbc,aes256-cbc,aes192-cbc

[2008.10.01 14:54:04.777] 00:  aes128-cbc

[2008.10.01 14:54:04.777] 01:  twofish192-cbc

[2008.10.01 14:54:04.777] 02:  cast128-cbc

[2008.10.01 14:54:04.777] 03:  twofish256-cbc

[2008.10.01 14:54:04.777] 04:  twofish128-cbc

[2008.10.01 14:54:04.777] 05:  3des-cbc

[2008.10.01 14:54:04.777] 06:  blowfish-cbc

[2008.10.01 14:54:04.777] 07:  aes256-cbc

[2008.10.01 14:54:04.777] 08:  aes192-cbc

[2008.10.01 14:54:04.777] ScEncryptionAlgorithms

[2008.10.01 14:54:04.777] aes128-cbc,twofish192-cbc,cast128-cbc,twofish256-cbc,twofish128-cbc,3des-cbc,blowfish-cbc,aes256-cbc,aes192-cbc

[2008.10.01 14:54:04.777] 00:  aes128-cbc

[2008.10.01 14:54:04.777] 01:  twofish192-cbc

[2008.10.01 14:54:04.777] 02:  cast128-cbc

[2008.10.01 14:54:04.777] 03:  twofish256-cbc

[2008.10.01 14:54:04.777] 04:  twofish128-cbc

[2008.10.01 14:54:04.777] 05:  3des-cbc

[2008.10.01 14:54:04.777] 06:  blowfish-cbc

[2008.10.01 14:54:04.777] 07:  aes256-cbc

[2008.10.01 14:54:04.777] 08:  aes192-cbc

[2008.10.01 14:54:04.777] CsMACAlgorithms

[2008.10.01 14:54:04.777] hmac-sha1,hmac-md5

[2008.10.01 14:54:04.777] 00:  hmac-sha1

[2008.10.01 14:54:04.777] 01:  hmac-md5

[2008.10.01 14:54:04.777] ScMACAlgorithms

[2008.10.01 14:54:04.777] hmac-sha1,hmac-md5

[2008.10.01 14:54:04.777] 00:  hmac-sha1

[2008.10.01 14:54:04.777] 01:  hmac-md5

[2008.10.01 14:54:04.777] CsCompressionAlgorithms

[2008.10.01 14:54:04.777] none,zlib

[2008.10.01 14:54:04.777] 00:  none

[2008.10.01 14:54:04.777] 01:  zlib

[2008.10.01 14:54:04.777] ScCompressionAlgorithms

[2008.10.01 14:54:04.777] none,zlib

[2008.10.01 14:54:04.777] 00:  none

[2008.10.01 14:54:04.777] 01:  zlib

[2008.10.01 14:54:04.777] CsLanguages

[2008.10.01 14:54:04.777]

[2008.10.01 14:54:04.777] ScLanguages

[2008.10.01 14:54:04.777]

[2008.10.01 14:54:05.915] KexInitPacket (Client):  no kex guess present

[2008.10.01 14:54:05.915] KexAlgorithms

[2008.10.01 14:54:05.915] diffie-hellman-group-exchange-sha1,diffie-hellman-group1-sha1

[2008.10.01 14:54:05.915] 00:  diffie-hellman-group-exchange-sha1

[2008.10.01 14:54:05.915] 01:  diffie-hellman-group1-sha1

[2008.10.01 14:54:05.915] ServerHostKeyAlgorithms

[2008.10.01 14:54:05.915] ssh-dss,ssh-rsa

[2008.10.01 14:54:05.915] 00:  ssh-dss

[2008.10.01 14:54:05.915] 01:  ssh-rsa

[2008.10.01 14:54:05.915] CsEncryptionAlgorithms

[2008.10.01 14:54:05.915] aes256-cbc,3des-cbc,aes128-cbc,aes192-cbc,blowfish-cbc

[2008.10.01 14:54:05.915] 00:  aes256-cbc

[2008.10.01 14:54:05.915] 01:  3des-cbc

[2008.10.01 14:54:05.915] 02:  aes128-cbc

[2008.10.01 14:54:05.915] 03:  aes192-cbc

[2008.10.01 14:54:05.915] 04:  blowfish-cbc

[2008.10.01 14:54:05.915] ScEncryptionAlgorithms

[2008.10.01 14:54:05.915] aes256-cbc,3des-cbc,aes128-cbc,aes192-cbc,blowfish-cbc

[2008.10.01 14:54:05.915] 00:  aes256-cbc

[2008.10.01 14:54:05.915] 01:  3des-cbc

[2008.10.01 14:54:05.915] 02:  aes128-cbc

[2008.10.01 14:54:05.915] 03:  aes192-cbc

[2008.10.01 14:54:05.915] 04:  blowfish-cbc

[2008.10.01 14:54:05.915] CsMACAlgorithms

[2008.10.01 14:54:05.915] hmac-md5,hmac-sha1,hmac-ripemd160

[2008.10.01 14:54:05.915] 00:  hmac-md5

[2008.10.01 14:54:05.915] 01:  hmac-sha1

[2008.10.01 14:54:05.915] 02:  hmac-ripemd160

[2008.10.01 14:54:05.915] ScMACAlgorithms

[2008.10.01 14:54:05.915] hmac-md5,hmac-sha1,hmac-ripemd160

[2008.10.01 14:54:05.915] 00:  hmac-md5

[2008.10.01 14:54:05.915] 01:  hmac-sha1

[2008.10.01 14:54:05.915] 02:  hmac-ripemd160

[2008.10.01 14:54:05.915] CsCompressionAlgorithms

[2008.10.01 14:54:05.915] zlib,none

[2008.10.01 14:54:05.915] 00:  zlib

[2008.10.01 14:54:05.915] 01:  none

[2008.10.01 14:54:05.915] ScCompressionAlgorithms

[2008.10.01 14:54:05.915] zlib,none

[2008.10.01 14:54:05.915] 00:  zlib

[2008.10.01 14:54:05.915] 01:  none

[2008.10.01 14:54:05.915] CsLanguages

[2008.10.01 14:54:05.915]

[2008.10.01 14:54:05.915] ScLanguages

[2008.10.01 14:54:05.915]

[2008.10.01 14:54:05.915] SSH Transport agreed algorithms

[2008.10.01 14:54:05.915]      Purpose: key agreement                        Algo: diffie-hellman-group1-sha1

[2008.10.01 14:54:05.915]      Purpose: server host key                       Algo: ssh-dss

[2008.10.01 14:54:05.915]      Purpose: encryption cs                          Algo: aes256-cbc

[2008.10.01 14:54:05.915]      Purpose: encryption sc                          Algo: aes256-cbc

[2008.10.01 14:54:05.915]      Purpose: MAC cs                                   Algo: hmac-md5

[2008.10.01 14:54:05.915]      Purpose: MAC sc                                   Algo: hmac-md5

[2008.10.01 14:54:05.915]      Purpose: compression cs                      Algo: zlib

[2008.10.01 14:54:05.915]      Purpose: compression sc                      Algo: zlib

[2008.10.01 14:54:06.040] SSH Server Host Key Size 433 bytes

[2008.10.01 14:54:06.040] SSH Signature Size 40 bytes

[2008.10.01 14:54:06.056] DSS Signature Verified

[2008.10.01 14:54:06.056] Session Keys Created

[2008.10.01 14:54:06.056] Ciphers Created

[2008.10.01 14:54:06.056] New Client->Server ciphers in place.

[2008.10.01 14:54:06.056] New Server->Client ciphers in place.

[2008.10.01 14:54:06.056] Completed SSH Key Exchange.  New Keys in place.

[2008.10.01 14:54:06.118] Trying authentication method: "password"

[2008.10.01 14:54:06.118] Please login with user ID and password.

[2008.10.01 14:54:06.181] User Authenticated OK!

[2008.10.01 14:54:06.181] Completed SSH User Authentication.

[2008.10.01 14:54:06.212] SSH Channel confirmed open: LocalID0760a2ce) ServerID(00000000) ServerMaxPacket(34000) ServerWindow(0)

[2008.10.01 14:54:06.305] Started subsystem "sftp" on channel 0760a2ce

[2008.10.01 14:54:06.321] SFTP Protocol Version 3 OK

[2008.10.01 14:54:06.352] sftp protocol initialized

[2008.10.01 14:54:06.352] Getting Dirlisting

[2008.10.01 14:54:06.649] # transferred 13104 bytes in 0.265 seconds, 395.292 kbps ( 49.411 kBps), transfer succeeded.

[2008.10.01 14:54:06.680] The operation completed

Starting request

[2008.10.01 14:54:27.398] Opening remote file "/ADW23251/%BMOCOM-SEND%ADW23251-EDICANADA-820FILE-W%SFTP%ACCEPTED%39fea1003irs99aq0002tbtl" for reading

[2008.10.01 14:54:27.602] Downloading to local file "g:\Head\BANKING\billpymts\files\HSBC\Current\%BMOCOM-SEND%ADW23251-EDICANADA-820FILE-W%SFTP%ACCEPTED%39fea1003irs99aq0002tbtl"

[2008.10.01 14:54:27.644] *** Zlib Transform(Decompress) reallocating output buffer from 14336 by 4096

[2008.10.01 14:54:27.644] *** Zlib Transform(Decompress) reallocating output buffer from 19456 by 4096

[2008.10.01 14:54:27.648] # transferred 20000 bytes in 0.046 seconds, 3477.913 kbps ( 434.739 kBps), transfer succeeded.

[2008.10.01 14:54:27.709] The operation completed

Transfer request completed with status: Finished

[2008.10.01 14:54:58.157] Ignoring Ignore message of size 997

[2008.10.01 14:55:28.577] Ignoring Ignore message of size 196

[2008.10.01 14:55:57.984] Ignoring Ignore message of size 985

[2008.10.01 14:56:12.069] Sending channel close message for channel 0760a2ce

[2008.10.01 14:56:12.069] SSH Transport closed.

[2008.10.01 14:56:12.069] Connection closed.  Ready for next connection.

------------------------------------------

Post #47421
kiwihill
Posted 10/8/2008 9:57:40 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 10/8/2008 9:51:45 AM
Posts: 4, Visits: 4
Hi - there was a hotfix created to address this exact issue (hotfix 1&2) with 2007 Pro when using SSH, so this has to be a known issue with the software. I can grab 20 KB+ files without issue using putty, so the problem definately lies with WS_FTP Pro 2007. Is there a config file somewhere that can be modified to allow 20 KN+ transfers under SSH? I can't see anything obvious. 
Post #47594
John_Savage
Posted 10/10/2008 9:18:54 AM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 10/10/2008 9:18:43 AM
Posts: 1, Visits: 2
We had the same issue.

From what I understand this does not affect all remote connections. The company we are connecting to are using GXS and there is an issue with the 20KB limit.

We reverted to WS_FTP Professional 2006 and the problem was resolved.

The only problem we had after the reverting to 2006 was the MGET * \\path did not work. We had to put a line before with a LCD to the path.

Post #47691
« Prev Topic | Next Topic »

14 posts, Page 2 of 2
««12

Reading This TopicExpand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Dave, Mark Singh, kevin r gillis, Jason Benton, Brandon Felger, Ben Henderson, Tripp Allen, Will Sansbury, Jason Williams, Hush, FTPplanet.com, LDW, Hugh Garber, WUP-PM, mmulryan@ipswitch.com, mswimm, Travis G.

PermissionsExpand / Collapse