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| | | Forum Newbie
Group: Forum Members
Last Login: 10/5/2008 7:21:08 PM
Posts: 2, Visits: 7 |
| My cousin used my computer (w/ Win XP). He did something (he doesn't remember what) so that when I open WSFTP (v. 2006), it opens OK, but if I try to minimize it, so I can reposition the Window, the window moves off the monitor screen completely. I watch it rush off the screen to the right and disappear. I have to close the program from the icon along the bottom of the screen and then open it back up to see it again.
How can I reset this so it doesn't do that?
Thanks. |
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Junior Member
Group: Ipswitch Employees
Last Login: 1/2/2009 3:12:06 PM
Posts: 18, Visits: 66 |
| Have you tried uninstalling the application and reinstalling it? You can back up your configuration information by following the steps here: http://support.ipswitch.com/kb/WS-20040702-DM03.htm.
Micah
Ipswitch, Inc.
Email Support: http://www.ipswitch.com/support/email_support.asp |
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| | | Forum Newbie
Group: Forum Members
Last Login: 10/5/2008 7:21:08 PM
Posts: 2, Visits: 7 |
| Thanks for the suggestion. I guess I'll do that as a last resort. When reinstalling, there's always the problem of getting the registration codes to work again, without a hassle...
I talked to support several years ago about the same problem, but with an earlier version of FTP Pro. They had me delete a specific file (a DLL?). Once I closed and reopened the program, the file recreated itself and everything was fine. I was hoping someone knew which file that was.
Thanks again.
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Time Traveler
Group: Forum Administrators
Last Login: 1/2/2009 5:04:15 PM
Posts: 190, Visits: 433 |
| I think you are talking about wsftp_options.ini which is located C:\Documents and Settings\Username\Application Data\Ipswitch\WS_FTP. Rename the file while the program is not open then launch the application to recreate it. See if that does the trick.
Travis G. Ipswitch, Inc. |
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