WS_FTP Server 6 and PASV

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WS_FTP Server 6 and PASVExpand / Collapse
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Posted 9/19/2008 3:29:15 PM
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Last Login: 9/19/2008 3:39:28 PM
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Hi all,

Have a client facing FTP that we've just configured and so far so good, except that our clients are all having to change their settings to not use passive mode. Many of the clients are using IE6 or IE7 to connect to the site and this is starting to become a headache with as many clients as we have.

Here is an example of the error I'm getting when connecting using passive mode:

Status:Resolving address of files.domain.ca
Status:Connecting to xxx.xxx.xxx.xxx:21...
Status:Connection established, waiting for welcome message...
Response:220-files.domain.ca X2 WS_FTP Server 6.1(21433365)
Response: Welcome!
Response:220 files.domain.ca X2 WS_FTP Server 6.1(21433365)
Command:USER ws_ftp
Response:331 Enter password
Command:PASS *********
Response:230 User logged in
Command:SYST
Response:215 UNIX
Command:FEAT
Response:221-Extensions supported
Response: SIZE
Response: XMD5
Response: XSHA1
Response: XSHA256
Response: XSHA512
Response: XQUOTA
Response: LANG EN, ES, FR, GE
Response: MDTM
Response: MLST size*;type*;perm*;create*;modify*;
Response: REST STREAM
Response: TVFS
Response: UTF8
Response: AUTH SSL;TLS-P;
Response: PBSZ
Response: PROT C;P;
Response:221 end
Status:Connected
Status:Retrieving directory listing...
Command:PWD
Response:257 "/" is current directory
Command:TYPE I
Response:200 Transfer mode set to BINARY
Command:PASV
Error:Disconnected from server: ECONNABORTED - Connection aborted
Error:Failed to retrieve directory listing

I get similar errors regardless of the end user client, and so far as I know have set up the ports correctly in the firewall.
I've installed FileZilla server on a test PC and set up the exact same forwarding and it works fine with passive mode, but I'm not really looking to move to that app.
In WS_FTP Server, Firewall - Passive connection settings, it has the Public IP listed and is listening on ports 5701-5900.
This is also the range I set up in the firewall as TCP port range.

Any help would be greatly appreciated!


The Nubcake.
Post #47155
Posted 9/23/2008 7:23:00 AM


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Last Login: 1/2/2009 5:04:15 PM
Posts: 190, Visits: 433
Remove the external IP from the firewall settings in WS_FTP Server. Restart the services then test.

Travis G.
Ipswitch, Inc.
Post #47189
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