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Time Traveler
       
Group: Administrators Last Login: Yesterday @ 4:16:13 PM Posts: 294, Visits: 785 |
| http://www.whatsupgold.com/support/releases/wug1202.aspx
Details
The 12.0.2 patch release is to be installed over an existing WhatsUp Gold v12 application. The patch includes fixes to the following issues:
* The rate of change WMI Active Monitor causes the WhatsUp engine to crash when monitoring specific WMI counters.
* A specific WinEventLog Passive Monitor causes the WhatsUp engine to crash.
* The WinEventLog Passive Monitors, that use credentials that are deleted from the Credentials Library, cause the WhatsUp engine to crash.
* A Performance Monitor exception error, in an Interface Utilization data rollup task, caused the database to grow rapidly. The rollup task was not being rescheduled due to this exception error. |
| | | | Forum Newbie
       
Group: Forum Members Last Login: 6/30/2008 11:16:18 AM Posts: 1, Visits: 1 |
| Jason Benton (6/30/2008) http://www.whatsupgold.com/support/releases/wug1202.aspx
Details
The 12.0.2 patch release is to be installed over an existing WhatsUp Gold v12 application. The patch includes fixes to the following issues:
* The rate of change WMI Active Monitor causes the WhatsUp engine to crash when monitoring specific WMI counters.
* A specific WinEventLog Passive Monitor causes the WhatsUp engine to crash.
* The WinEventLog Passive Monitors, that use credentials that are deleted from the Credentials Library, cause the WhatsUp engine to crash.
* A Performance Monitor exception error, in an Interface Utilization data rollup task, caused the database to grow rapidly. The rollup task was not being rescheduled due to this exception error.
Hi Jason,
Thanks for the patch! I've ran into the rollup problem yesterday, so this was great timing!
The interfaces table is purged, but my database is still 4G. When I try to validate/compact the database, I get the warning:
CHECKCONSTRAINTS:
Error in table '[dbo].[PivorReportToCategory]': value '[nWebUserID = '2'' violates '[FK_PivutReportToCategory_nWebUserID]'.
Then nothing happens.
Can you help me with this? |
| | | | Junior Member
       
Group: Forum Members Last Login: 7/11/2008 10:40:01 AM Posts: 11, Visits: 17 |
| | I just ran this patch and my database size DOUBLED! I would recommend that people serisously hold off on this patch. |
| | | | Forum Newbie
       
Group: Forum Members Last Login: Yesterday @ 6:16:45 PM Posts: 2, Visits: 19 |
| After applying the patch the service still continues to crash:
Faulting application NMService.exe, version 12.0.1.877, faulting module msvcr80.dll, version 8.0.50727.1433, fault address 0x000127da.
Any help appreciated!
Thanks,
Craig |
| | | | Forum Newbie
       
Group: Forum Members Last Login: 7/14/2008 11:18:20 AM Posts: 3, Visits: 18 |
| After installing the patch and running the database validate and compact we also received the error
"CHECKCONSTRAINTS:Error in table '[dbo].[PivorReportToCategory]': value '[nWebUserID = '2'' violates '[FK_PivotReportToCategory_nWebUserID]'."
How can we solve this database error ? |
| | | | Forum Newbie
       
Group: Forum Members Last Login: 7/3/2008 6:55:18 AM Posts: 4, Visits: 2 |
| HI,
I also have this problem despite running the v12 patch. Did you manage to get the issue resolved & if so how? |
| | | | Junior Member
       
Group: Forum Members Last Login: 7/14/2008 2:11:22 PM Posts: 16, Visits: 40 |
| | Could you please provide steps of how the database doubles its size? The first step toward fixing the problem is to duplicate your problem. Thanks! Min Zhang QA Engineer IPswitch NM subdivision |
| | | | Junior Member
       
Group: Forum Members Last Login: 7/14/2008 2:11:22 PM Posts: 16, Visits: 40 |
| | Craig: Could you please provide steps to make the crash happen? What OS are you running? Thanks! Min Zhang QA Engineer IPswitch NM Subdivision |
| | | | Junior Member
       
Group: Forum Members Last Login: 7/14/2008 2:11:22 PM Posts: 16, Visits: 40 |
| | A.J. & Dirk: I can't reproduce your problem regarding the Database "Valid & Compact" utility. Do you mind to send us a copy of your database? You can use the console "Tools -> Database Utilities -> Backup SQL Database" to save a copy of your database. Please also mention which OS you are running. Thanks! My email address is: mzhang@alpha.ipswitch.com Min |
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