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Forum Newbie
Group: Forum Members
Last Login: 5/9/2008 12:07:35 PM
Posts: 2, Visits: 5 |
| | Having upgraded from v11.0.3 to v12 I am unable to add monitors to new or existing devices. Attempting to save the monitor from the WUG application gives: Error=80004005 ErrorMessage=Unspecified Error Description=[Microsoft][ODBC SQL Server Driver][SQL Server]Could not find server 'MONITORWORLD\WHATSUP' in sys.servers. Verify that the correct server name was specified. If necessary, execute the stored procedure sp_addlinkedserver to add the server to sys.servers. This only seems to be effecting monitors (active, passive and performance). I can 'tweak' anything else. I have e-mailed support but no response so far so looking for answers. TIA Nic |
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Junior Member
Group: Forum Members
Last Login: 6/16/2008 8:42:04 PM
Posts: 14, Visits: 68 |
| | Im having this same problem too and need this to complete my upgrade. To note, I upgraded from sql 2000 to 2005 in the process. |
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Forum Member
Group: Forum Members
Last Login: 6/30/2008 12:56:56 PM
Posts: 43, Visits: 129 |
| | I'll add my name to this list, just found this problem today |
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Supreme Being
Group: Ipswitch Employees
Last Login: 2 days ago @ 1:25:54 PM
Posts: 110, Visits: 414 |
| | Were you using MSDE before the upgrade or a "full" SQL Server 2000? |
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Forum Newbie
Group: Forum Members
Last Login: 6/16/2008 4:33:52 AM
Posts: 3, Visits: 9 |
| I have the same problem after upgrading from WUG 11.0.3 to WUG 12. The Database was upgraded from MSDE to MS SQL 2005 express.
The Setup exits without any errors.
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Junior Member
Group: Forum Members
Last Login: 6/16/2008 8:42:04 PM
Posts: 14, Visits: 68 |
| | I went from sql 2k enterprise to sql 05 full I believe. Can we get some support on this, we got a few others now. I would love to start working on the upgrade but obvious I can't until we get this taken care of. |
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Forum Newbie
Group: Forum Members
Last Login: 6/16/2008 4:33:52 AM
Posts: 3, Visits: 9 |
| I solved this problem by completely deinstall WUG 12 and cleanup the directories of WUG 12 and MS SQL. Then I made a clean installation of WUG 12 and imported the backup of the WUG 11.0.3 database. Finally I executed the database update-script.
I checked the result by adding an active monitor to a switch and saved it. The same problem I had with the WUG 12 Technical Preview.
I think it looks like a problem with the update program. |
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Junior Member
Group: Forum Members
Last Login: Yesterday @ 5:33:03 AM
Posts: 11, Visits: 17 |
| This error occurs if whatsup is activated with the same license on more than one computer. Please go to www.myipswitch.com, select "my licenses", click on "manage this license" and click on "deactivate".
For more informations concerning WhatsUp please visit www.heureka.com |
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Forum Member
Group: Forum Members
Last Login: 6/30/2008 12:56:56 PM
Posts: 43, Visits: 129 |
| | it says that the whatsup license for v11 was "replaced by" and gives the corresponding serial # to the one above it in this list. the one that refers to wugv12. if i click "manage this license" on the wugv11 license, there is no option to deactivate it. |
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