webmail login issue

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Posted 5/13/2008 6:30:53 PM
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...on the button rather than hitting 'Enter' on the keyboard.

say I have an email account myemail@mydomain.com - at the login screen, before migrating to our new server/Imail Server version (Imail Server 2006 from version 8.22) - we used to be able to enter just the prefix w/o qualifying the entire email account on the login page.  Now, it cannot work unless the email is fully qualified in the login field.  Also, in Firefox (works fine on IE), if you enter the whole email address, tab over to the password field, enter the password and hit 'enter' - the process fails with: Invalid Username/Password.  The user needs to manually click on the "Login" button.  Actually, examining it now, it seems like in firefox, although the password may be remembered on the page and you see the asterisks representing the hidden password, the default focus is on the Username field; if you tab from this to the password field the password asterisks disappear, but if you enter the password while the focus is on the password field and hit enter, login works w/o having to click on the login button.  it would appear that saving the password on the page in firefox actually does NOT save it - I guess I can live with that.

But is it possible to have it set such that the Username field need only be the prefix of a user's email account rather than the whole?

Post #43766
Posted 5/14/2008 10:14:23 AM


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phi8club,

What version of IMail 2006 are you using? There was at one point an issue after upgrading to 2006.21 (I believe), where the login page was not authenticating correctly, but has since been fixed.

I think the firefox issue you are explaining is a logged Mozilla defect.

When the Enter/Return key is used on the pop-up "Remember" window, the OnFocus Event is unexpectedly fired, which clears the password.

Workaround: 

1.  Use the Mouse to click the "Login" button or
2.  Click the "Never for This Site" and the pop-up will disappear.

Dina Wise
QA Analyst, Messaging Team
Ipswitch, Inc.
Post #43787
Posted 6/13/2008 3:19:30 PM
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You need to add the Domain Aliases in the Domain Properties.

ie mail.domain.com domain.com


Rikia
Post #44621
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