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| | | Forum Newbie
Group: Forum Members
Last Login: 12/19/2007 8:57:52 PM
Posts: 1, Visits: 4 |
| | We "upgraded" to colaboration suite 2006 a couple of years ago, and immediately ran into a bunch of problems, mostly regarding the well know ODBC problem making users unable to connect to POP3, log into webmail, send mail and mail not beeing delivered because Imail can't find the users as the database connection is broken. There has always been a lot of hazzle and problems when upgrading Imail products, and therefore we do not dare making any upgrades on our systems at all anymore (we have three running Imail servers, and have bought servers and service agreements 7 times. We granted Ipswitch full access to our server, but they came up with a lot of bullshit solutions that was a total waste of time, and they closed the ticket although we've made it completely clear to them that they have not solved anything. Now we have an expired service agreement, and even though some help from Ipswitch would be nice, they've already proven to us that their service agreement isn't worth anything. I'd rather hire a monkey. Anyways; due to the massive problems we've had, we now want to move our users away from SQL and in to the Imail database, hoping that this will solve the connection problems. But when we change the database, all users dissapear from the domain (of course). We add all users manually again, and everything seems to be working fine - BUT - if we add new users to the domains we've moved to the Imail database, the new users are able to log on to webmail, but new mail are not delivered to their mailbox, the user won't be able to send mail from webmail (authorization failure), and he can't connect using POP3. It seems like the user is created in the Imail database, but the SMTP and POP3 services tries to look up the user using the old SQL connection. How can I solve this? And also - is there any fast and easy way to move all users and all domains from SQL to Imail database? I have to move several hundred domains and probably 10.000 users, and I reeeeaaally do not want to do this manually. I also would like to use this opportunity to express how dissapointed I've become with Ipswitch. For years they delivered stable and solid products, and then ICS 2006 came along with a lot of problems. Ipswitch just closed their eyes and stopped concerning about their customers. We're no longer considering Ipswitch for new servers, and our latest server was delivered by Merak. |
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