Can't see my files on right pane....help!

To the Ipswitch web site

Ipswitch Forums
Home      Members   Calendar   Who's On
Welcome Guest ( Login | Register )
      



Can't see my files on right pane....help!Expand / Collapse
Author
Message
Posted 11/7/2007 6:45:43 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 11/19/2007 2:23:58 PM
Posts: 9, Visits: 10
Hi,

I already posted in the Vista section a while ago, but no one has replied.

Ok, so I had WS FTP Home working fine with vista, no probs.  Now though, when I open it and sign on to the server, it does sign on, but I can't se any of my files on the right pane where they should be.

Does anyone know why this is??

This is what I mean:

Please help.  Thanks!

Andrew

Post #38364
Posted 11/13/2007 9:04:25 PM


Forum Guru

Forum GuruForum GuruForum GuruForum GuruForum GuruForum GuruForum GuruForum Guru

Group: Forum Members
Last Login: 8/9/2008 7:35:33 PM
Posts: 58, Visits: 67
Hi Andrew,

This is probably an issue getting a data channel to view the directory listing. Once you have a made a fresh connection, click the Connection Log button at the bottom and copy/paste what it shows here. It would be best to first enable debug logging in Tools> Options> Logging, though.


...
Post #38550
Posted 11/18/2007 6:24:04 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 11/19/2007 2:23:58 PM
Posts: 9, Visits: 10
Hi J.J,

Thanks for replying.  I have enabled that and then copied from connection log. 

Finding Host www.djandrewm.co.uk ...

Connecting to 84.22.184.50:21

Connected to 84.22.184.50:21 in 1.176682 seconds, Waiting for Server Response

220 Microsoft FTP Service

Host type (1): Automatic Detect

USER mclefj320

331 Password required for mclefj320.

PASS (hidden)

230 User mclefj320 logged in.

SYST

215 Windows_NT

Host type (2): Microsoft NT

Sending "FEAT" command to determine what features this server supports.

FEAT

211-FEAT

SIZE

MDTM

211 END

Finished interpreting "FEAT" response.

Sending the FEAT command is optional. You can disable it in the site options of the profile.

PWD

257 "/mclefj320" is current directory.

CWD /

250 CWD command successful.

PWD257 "/" is current directory.

TYPE A

200 Type set to A.

PASV

227 Entering Passive Mode (84,22,184,50,4,81).

connecting data channel to 84.22.184.50:4,81(1105)

data channel connected to 84.22.184.50:4,81(1105)

LIST

125 Data connection already open; Transfer starting.

transferred 0 bytes in < 0.001 seconds, 0.000 Bps ( 0.000 Bps), transfer succeeded.

226 Transfer complete.

Post #38662
Posted 11/18/2007 11:31:41 PM


Forum Guru

Forum GuruForum GuruForum GuruForum GuruForum GuruForum GuruForum GuruForum Guru

Group: Forum Members
Last Login: 8/9/2008 7:35:33 PM
Posts: 58, Visits: 67
Here is the section of the log dealing with the directory listing:

PWD
257 "/mclefj320" is current directory.
CWD /
250 CWD command successful.
PWD257 "/" is current directory.
TYPE A
200 Type set to A.
PASV
227 Entering Passive Mode (84,22,184,50,4,81).
connecting data channel to 84.22.184.50:4,81(1105)
data channel connected to 84.22.184.50:4,81(1105)
LIST
125 Data connection already open; Transfer starting.
transferred 0 bytes in < 0.001 seconds, 0.000 Bps ( 0.000 Bps), transfer succeeded.
226 Transfer complete

It seems you are getting the list fine, but it is coming over as 0 bytes. This is either because it actually IS empty, or because you are not allowed to see any of the folders that exist at the root. In the lines above that I see you are going to your user folder, then doing a CWD command back to the root folder (/). I think the issue might be that you don't have any files in the root directory, and the user folders are set to not display at the root either.

Try changing the directory back to your home directory. Right click on the remote pane and select Operations> FTP Commands> CWD, then type in your user name, mclefj320. This should either give you an error if the action is not allowed or bring you back into your home directory, displaying your files.

If this is the case it is probably due to the option available in WS_FTP to Open last local and remote directories. If you had exited the client while in the root folder it would open that location again, until you closed the program or the connection from another folder.


...
Post #38664
Posted 11/19/2007 2:26:21 PM
Forum Newbie

Forum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum NewbieForum Newbie

Group: Forum Members
Last Login: 11/19/2007 2:23:58 PM
Posts: 9, Visits: 10
J.J. (11/18/2007)

Right click on the remote pane and select Operations> FTP Commands> CWD, then type in your user name, mclefj320. This should either give you an error if the action is not allowed or bring you back into your home directory, displaying your files.

That worked perfect, got it back now.  Thank you so much J.J.

Post #38691
Posted 11/19/2007 9:19:08 PM


Forum Guru

Forum GuruForum GuruForum GuruForum GuruForum GuruForum GuruForum GuruForum Guru

Group: Forum Members
Last Login: 8/9/2008 7:35:33 PM
Posts: 58, Visits: 67
No problem at all, glad to help.

...
Post #38698
« Prev Topic | Next Topic »


Reading This TopicExpand / Collapse
Active Users: 0 (0 guests, 0 members, 0 anonymous members)
No members currently viewing this topic.
Forum Moderators: Dave, Mark Singh, kevin r gillis, Jason Benton, Brandon Felger, Ben Henderson, Tripp Allen, Will Sansbury, Hush, FTPplanet.com, Hugh Garber, WUP-PM, mmulryan@ipswitch.com, mswimm

PermissionsExpand / Collapse

All times are GMT -5:00, Time now is 12:27am

Powered By InstantForum.NET v4.1.4 © 2008
Execution: 0.063. 10 queries. Compression Enabled.