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| | | Forum Member
 
Group: Forum Members
Last Login: 8/7/2008 3:01:41 PM
Posts: 40, Visits: 27 |
| | Although i've read this was fixed in the 2006.22 release. For me, this error came after upgrading from 2006.21 to 2006.22.
Users (of the main domain) who login into Webmail without the @domain.tld get the error: Unable to log into the system.
Reason: There is no text give for the reason. I've done the regcheck.exe and it didn't gave any errors.
I also tried setting a domain alias for the main domain (which i gave the same domainname as the Master domainname).
I was running a cutomized Login.aspx and web.config before (nothing really special), which were also overwritten by the upgrade. Is there any specific file (login.aspx or another 'code-behind-file'?) i can check (date/size) to verify the bug is included in my code or not ?
Roel Broersma - Gigaweb (http://www.gigaweb.nl) - Imail expert and Technical Consultant
Technical & Personal Blog at: http://www.roelbroersma.com |
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 4:43:27 PM
Posts: 99, Visits: 318 |
| Hi Roel,
I think the best thing you could do is give Tech Support a call. They will be able to find a solution to this much quicker than trying to diagnose it on the forum. We have had a few customers with this problem and it has turned out to be permission problems due to system issues. Tech Support will be able to quickly rule out these known problems.
Thanks.
Tom Lewis
Development Manager - Messaging
Ipswitch, Inc. |
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| | | Forum Member
Group: Forum Members
Last Login: 8/7/2008 3:01:41 PM
Posts: 40, Visits: 27 |
| | Sir, I'm using Trial/Evaluation software for testing purposes. I do IMail/ICS projects (implementations/migrations, etc.) in The Netherlands for large organisations and ISP's. Can you please explain which right/permissions or open a ticket for me ? ..I heard it was something with Registry or NTFS permissions.. ?
Roel Broersma - Gigaweb (http://www.gigaweb.nl) - Imail expert and Technical Consultant
Technical & Personal Blog at: http://www.roelbroersma.com |
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Supreme Being
Group: Forum Members
Last Login: 2 days ago @ 4:57:58 PM
Posts: 79, Visits: 390 |
| Hey,
The domain alias that you add needs to be whatever your users are navigating too in their browsers. For example:
Official Domain Name: mail.domain.com
URL: http://webmail.domain.com/IClient
Domain alias needed: webmail.domain.com
Robbie Boucher
Web Developer - Messaging
Ipswitch, Inc. |
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| | | Forum Member
Group: Forum Members
Last Login: 8/7/2008 3:01:41 PM
Posts: 40, Visits: 27 |
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