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| |  Posted 8/20/2007 9:16:36 PM | |
| Forum Member
 
Group: Forum Members
Last Login: 4/9/2008 11:32:42 AM
Posts: 35, Visits: 70 |
| | Ok, under the Contacts, if you have a group that has a lot of contacts, on the right hand box where you browse the group of contacts, if you go to page 2, click on a contact, then click the < arrow to remove them, it removes the 1st contact on page one, not the contact you intended to remove. This happens on all contacts on page 2+, but works properly if removing a contact from page 1. |
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| | | Posted 8/21/2007 3:06:32 AM | |
| Junior Member
Group: Forum Members
Last Login: 3/11/2008 3:51:03 PM
Posts: 10, Visits: 82 |
| | Hello, we have the same problem. I've mentioned this problem to ipswitch some weeks before but got not reaction from the support. Does anybody has a solution for this problem? Ben |
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| | | Posted 8/21/2007 3:20:34 AM | |
| Forum Guru
Group: Forum Members
Last Login: 8/28/2008 5:34:17 PM
Posts: 1,657, Visits: 866 |
| | If you have a large number of contacts in the access database file, it is recommended that you convert to using MS SQL database. http://support.ipswitch.com/kb/IM-20070802-KF01.htm
John T
eServices For You"Life is a succession of lessons which must be lived to be understood." Ralph Waldo Emerson (1802-1882) |
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| | | Posted 8/21/2007 10:41:25 AM | |
| Forum Guru
Group: Forum Members
Last Login: 5/7/2008 3:09:33 PM
Posts: 74, Visits: 154 |
| | what is considered large? |
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| | | Posted 8/21/2007 12:36:28 PM | |
| Forum Member
Group: Forum Members
Last Login: 4/9/2008 11:32:42 AM
Posts: 35, Visits: 70 |
| | Well, I would not say this is large, since only about 10 show per view, so like 20 in this particular group. But either way, the feature should work regardless. |
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| | | Posted 8/21/2007 1:04:28 PM | |
| 
Time Traveler
Group: Forum Members
Last Login: 8/20/2008 1:09:37 PM
Posts: 144, Visits: 610 |
| | The issue with deleting contacts from a group, is a known issue, and is being prioritized for the next release. The cause of this issue is from using the "Add a New Address" link (below the Group Members box), and creating a group recipient that is not a contact member (unchecking the "Create a New Contact").
- Dina Wise
- QA Analyst, Messaging Team
- Ipswitch, Inc.
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| | | Posted 9/21/2007 10:55:14 AM | |
| Junior Member
Group: Forum Members
Last Login: 3/27/2008 4:19:55 PM
Posts: 13, Visits: 15 |
| | We are having this problem on any saved personal group. Once a user edits a group, every time they select an address to remove and press the "<", the first contact is removed. Everything works fine when you create a new group but one you save it and try to edit the list, the first contact in the list is removed regardless of who you selected. |
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