I believe that the webmail should have the option (on by default) to NOT download and view graphics in the preview pane. All new e-mail programs do this now and it's smart.

Do I even need to explain why this is beneficial? I can't believe it was missed.

This should work just like Outlook 2003+ Little placeholder boxes but not graphics. Clicking an option will then download graphics if necessary. THis easy fix will close a gaping hole in security and also stop sending web bugs back to spammers. My users are so good at handling this correctly when using Outlook but they then go home and check e-mail via the web from home and screw up their home PCs and notify spammers "here is a live one, send more!")

Please IPswitch, please turn off the viewing of graphics in the preview pane of webmail. Or, if that's too hard, how about an option to view in text mode? Even better!

Alex

Amen to that.

I have been scratching my head trying to figure out why the preview pane is turned on by default and then there isn’t any way for me to globally turn it off for all users at once.  I know I can manually edit the config file for each separate user but this would take hours with the 100's of users I have...  Each time a users gets a spam or virus, if that email was in the top line of the message list then its already to late before the user has a chance to do anything about it.

Also good idea about the image placeholder unless the user selects to view the graphics on their own.  Basically Outlook in WebMail format.

Also, do not leave out that these setting changes should be in effect for all new users and there should be a way for admins to globally set these things for all current users.

<holding breath>

Now, how exactly are we supposed to delete viruses and spam without opening them since in order to delete them we are forced to have them display in the preview pane first?!?!